TORONTO, May 31, 2011 /CNW/ - Ontario's French Language Services
Commissioner, François Boileau, is asking the Franco-Ontarian community
to play an active role in the plans to renew the delivery of government
services announced in the last provincial budget. This appeal to
Franco-Ontarians represents the first recommendation contained in the
Commissioner's annual report entitled Annual report 2010-2011: A shared engagement.
"Franco-Ontarian communities across the province should take a serious
look at the best ways of obtaining quality services and offer to
provide them on the government's behalf," said French Language Services
Commissioner, François Boileau.
"But this also means that the government must be prepared to listen and
break down the silos between ministries to allow for the genuine
development of Francophone communities."
In his annual report, the Commissioner also appeals to municipalities
that already provide French-language services. Commissioner Boileau
urges them to have the political courage to adopt bylaws to protect
"Such measures not only contribute to the survival and development of
the Franco-Ontarian community, but they also ensure that the delivery
of French-language services doesn't hinge on the political goodwill of
the current municipal council," said the Commissioner.
"The time to act is now," stressed Commissioner Boileau.
As well as providing an assessment of results obtained by the
Commissioner's Office in partnership with numerous complainants, the
FLSC's annual report includes:
a recommendation to amend the Electricity Act to ensure that the Ontario Power Authority, Hydro One, Ontario Power
Generation and all future entities be subject to the French Language Services Act insofar as programs, services and communications targeting the general
public are concerned;
a recommendation to ensure that Franco-Ontarians have at their disposal,
in French, all required information to fully participate in the
province's waste reduction, reuse and recycling programs; and
a recommendation to guarantee the availability of day treatment
education programs for Francophone teens with behavioural disorders.
In March 2011, the Government of Ontario announced its intention to
reform the way it delivers public services and the creation of the
Commission on Broader Public Sector Reform.
There are already several existing partnerships with Francophone
organizations that offer excellent services on behalf of the
More than half of municipalities that are members of the Association française des municipalités de l'Ontario (AFMO) do not have a bylaw or a policy on French-language services
despite the fact that over 80% of AFMO members offer services in
Once a municipality adopts a French-language services bylaw, its
citizens may turn to the Commissioner's Office for help if they receive
The Commissioner's Office conducted an investigation regarding Ontario
Power Authority's saveONenergy campaign following the province-wide distribution of 5,000,000
money-saving coupon booklets in English only.
The French Language Services Act applies to government agencies that had the majority of its members or
directors appointed by the Lieutenant Governor in Council — which is
not the case for agencies under the Electricity Act.
Waste Diversion Ontario (WDO) is an organization mandated by the
Government of Ontario to develop and administer reduction, reuse and
Because of WDO's English-only services, Francophones do not have access
to information that would allow them to fully participle in waste
While Francophone students between the ages of 6 and 12 who live in the
Toronto area have access to day treatment education programs in French,
this not the case for youth aged 13 to 18.
The Office of the French Language Services Commissioner is an agency of
the Ontario Government that is responsible for ensuring compliance with
the French Language Services Act. This Act was adopted unanimously by the Legislative Assembly of Ontario in
November 1986. The Commissioner's Office and the position of
Commissioner were created in September of 2007.
You can access our annual report online at www.flsc.gov.on.ca in the PUBLICATIONS section.
Disponible en français
SOURCE Office of the French Language Services Commissioner
For further information:
Gyula Kovacs, Public Relations and Communications Officer
Office of the French Language Services Commissioner
Phone: (416) 314-8247 or 1-866-246-5262 (toll free)