Additional claims adjusters in the area to help start the rebuild
TORONTO, May 27, 2011 /CNW/ - As the residents of Slave Lake, Alberta
return to their properties after the lifting of the evacuation order,
Aviva Canada, one of the country's leading providers of home, auto,
recreational vehicle, group and business insurance, has established a
temporary Slave Lake location and deployed a team of 20 field staff to
more efficiently serve the needs of area customers.
Aviva's new temporary office will be open for customers as of Saturday,
May 28 and located at Nicolet Insurance Ltd, 429 Main Street NE, Slave
"We've been in Athabasca since the Monday evening after the fires and
have assisted over 100 customers so far. With our move to a new
temporary location in Slave Lake and the additional staff, we'll be
able to serve our customers more efficiently and effectively," stated
Peter Corsano, Senior Manager, Catastrophe Coordinator with Aviva
Slave Lake and area customers of Aviva, Aviva Traders and Aviva Elite
that have not reported a claim are encouraged to do so as soon as
possible. Those customers are asked to call Aviva at 1-866 MY AVIVA
(1-866-692-8482) or drop by our temporary Slave Lake office.
Area customers that have already contacted Aviva, either by phone or in
person at the temporary Athabasca location, will be contacted by an
Aviva adjuster within 48 hours of the town re-opening to start damage
evaluation and repair.
The high level of damage caused by the fires has put significant
pressure on the local infrastructure, and contractors will be focusing
on those most badly hit first. As such, residents with lesser damage
are asked to be patient with the repair timing.
Residents returning to their homes are also advised of a serious health
As area homes have been without power for more than two days, any item
contained in a refrigerator or freezer is no longer safe for
Any refrigerator or freezer containing food items that has been without
power for more than two days is also considered contaminated and is no
longer safe for use.
Refrigerators and freezers, with contents still inside, should be
securely sealed using strong tape and moved to the curb for pickup. If
you are unable to move these items to the curb, please let your Aviva
representative know and arrangements will be made to have the items
removed from your home.
About Aviva Canada
Aviva Canada Inc. is one of the leading Property and Casualty insurance
groups in Canada, providing home, automobile, recreational vehicle,
group and business insurance to more than three million customers. The
group has more than 3,000 employees, 40 locations, 1,700 independent
broker partners and is a wholly-owned subsidiary of UK-based Aviva plc,
the world's sixth-largest insurance group. For more information visit
SOURCE Aviva Canada Inc.
For further information:
Senior Manager, Public Relations, Aviva Canada Inc.
Mobile (416) 523-3225
Desk: (416) 288-2685