New capability simplifies the customer experience through integration
and single-point-of-contact service
Stock Symbol: MBT
TORONTO, Nov. 7, 2011 /CNW/ - Allstream continues to be a Canadian
leader in Internet Protocol (IP) communications with the launch of
Integrated Service Management (ISM) - a fully managed, end-to-end voice
and data infrastructure for connectivity, IP Telephony, and other Cisco
Unified Communications (UC) applications.
Using Cisco's Call Manager, IP PBX, Allstream offers its Managed
Business IP services in combination with its Managed UC services,
making Allstream the first national network provider to bring this
seamlessly integrated service to market.
"ISM is about giving customers what they want - an integrated service
that will increase the efficiency of their IT operations," said Dean
Prevost, President, Allstream. "Allstream's new service is designed and
built to operate UC and IP network solutions together, simplifying the
Allstream is the single and only point of contact for the customer, for
both MPLS connectivity and UC components, and provides 24/7 network
monitoring, saving the customer money on in-house tech support and
reducing downtime. ISM is also interoperable and flexible, allowing for
adjustments in bandwidth, prioritization of voice and data traffic,
infrastructure upgrades and the implementation of new applications.
"We congratulate Allstream on the launch of its ISM service. Allstream's
investment in Cisco's Master Managed Services Certification ranks
Allstream among an elite group of channel partners who have the
resources to deploy, manage and support services for multiple
technologies," said Mike Ansley, Vice President, Partner Organization,
As a certified Cisco Managed Services Master Partner, Allstream's has
been authorized to sell and deliver Cisco-based managed services via
Cisco's ISRG2 product line, while receiving Cisco's support through
enhanced management and shared best practices.
For more information on Allstream's ISM capability, visit: www.allstream.com/ism.
Allstream is a Canadian leader in IP communications and the only
national provider that works exclusively with business customers of all
sizes. For more information on Allstream services and solutions, please
Allstream is a division of MTS Allstream Inc. ("MTS Allstream"), a
wholly-owned subsidiary of Manitoba Telecom Services Inc. As one of
Canada's leading national communication solutions companies, MTS
Allstream provides innovative communications for the way Canadians want
to live and work today. The Company has more than 100 years of
experience, with 5,500 employees across Canada dedicated to a mission
of delivering true value as seen through the eyes of our customers. MTS
Allstream has nearly two million total customer connections spanning
business customers across Canada and residential consumers throughout
the province of Manitoba. The Company's extensive national broadband
and fibre optic network spans almost 30,000 kilometres. Manitoba
Telecom Services Inc.'s common shares are listed on Toronto Stock
Exchange (trading symbol: MBT). Customers, stakeholders and investors
who want to learn more about MTS Allstream are encouraged to visit: www.mtsallstream.com.
Forward-looking Statements Disclaimer
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(collectively, the "statements") about our corporate direction,
business opportunities, operations, financial objectives, planned
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to risks, uncertainties and assumptions. As a consequence, actual
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Please note that forward-looking statements reflect our expectations as
at the date hereof. We disclaim any intention or obligation to update
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SOURCE MTS Allstream Inc.
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