Xerox's managed print services improve document management from the print
shop to the virtual office
TORONTO, April 9 /CNW/ - Xerox Corporation (NYSE: XRX) will manage the
Procter & Gamble Company's (P&G) worldwide print operations, helping the
consumer products company reduce operational costs by an estimated 20-25
percent. The five-year services contract calls for Xerox to manage P&G's print
shops, offices and home-based work settings.
Xerox Office Services is the company's industry-leading managed print
services offering. It helps organizations drive cost out of IT and office
infrastructure by managing document devices such as printers, copiers, and fax
machines - controlling how and when documents are printed.
Working with Xerox, P&G has the opportunity to deliver substantial
sustainability benefits in addition to cost savings and increased user
satisfaction and reliability. P&G predicts it will reduce print-related power
usage by 30 percent and paper consumption by 20-30 percent annually.
"Simplifying our global printing structure helps increase reliability and
efficiency, transforming the way we work," said Filippo Passerini, chief
information officer and president, Global Business Services, P&G. "This
innovative initiative is one step on the journey to 'go digital' and make our
workplace more sustainable."
Using Lean Six Sigma-based methodologies, Xerox Global Services will
deliver an enterprise-wide strategy, expected to free up hundreds of minutes
of employee time annually.
Xerox will provide on-site training to help P&G's employees manage the
new print environment, including tips on how to reduce the time spent on
print-related activities. Xerox's change management program focuses on how
best to support the staff during the transition in order to minimize
disruptions. Xerox will also create a Web portal for online learning and easy
procurement of equipment, consumables and support for virtual employees.
The breadth of the P&G agreement is an example of how Xerox is extending
its managed print services leadership across the global enterprise. According
to Ken Weilerstein, vice president, research at Gartner, Inc.,
"Enterprise-wide document management continues to represent one of the most
labor-intensive, inefficient and overlooked opportunities for companies to
reduce cost and increase productivity."
"We believe this agreement with P&G will be a benchmark for all companies
to get more out of the print infrastructure they've invested in - from the
print shop to remote locations," said Stephen Cronin, president, Xerox Global
Services. "Implementing managed print services allows P&G to concentrate on
their core business and at the same time achieve sustainability objectives."
Xerox was positioned by Gartner, Inc., in the Leaders Quadrant in the
"Magic Quadrant for Managed Print Services Worldwide"(1) and "Magic Quadrant
for MFPs and Printers"(2) reports. The Magic Quadrant offers visual snapshots
of a market's direction, maturity and participants, in which Gartner evaluates
vendors on the basis of completeness of vision and ability to execute.
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(1) Gartner "Magic Quadrants for Managed Print Services Worldwide" by K.
Weilerstein, et al. September 25, 2008.
(2) Gartner "Magic Quadrant for MFPs and Printers" by Don Dixon, et al.
December 9, 2008.
The Gartner Magic Quadrants are copyrighted 2008 by Gartner, Inc., and
are reused with permission. The Magic Quadrant is a graphical representation
of a marketplace at and for a specific time period. It depicts Gartner's
analysis of how certain vendors measure against criteria for that marketplace,
as defined by Gartner. Gartner does not endorse any vendor, product or service
depicted in the Magic Quadrant, and does not advise technology users to select
only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is
intended solely as a research tool, and is not meant to be a specific guide to
action. Gartner disclaims all warranties, express or implied, with respect to
this research, including any warranties of merchantability or fitness for a
For further information:
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