Good Service and Knowledgeable Staff Score High
MONTREAL, Jan. 17 /CNW/ - VIA Rail Canada is honoured to announce that
its flagship train, The Canadian, was recently recognized by The Society of
International Railway Travelers in their 2008 list of the "World's Top 25
The list recognized top train journeys from North and South America,
Africa, Asia/Indian Subcontinent, Europe and Australia. VIA's Canadian was the
only regularly-scheduled train in North America to be included in the list.
The train's cross-country odyssey was cited for a number of attributes
including excellent service, efficient, polite staff, diverse scenery and a
memorable cross-country experience.
For 25 years, The Society of International Railway Travelers has been
recognized as the leading authority on international railway travel. The
nomination is the result of experiences shared by writers, editors, society
members, staff and rail enthusiasts. "The trains met stringent standards for
service, accommodation, scenery, itinerary, off-train experiences and
passenger enjoyment," said Eleanor Hardy, Society President. "As a year-round,
cross-country voyage, travellers on VIA's Canadian are free to stop and spend
time experiencing some of the memorable locations along the route."
VIA President and Chief Executive Officer Paul Côté was thrilled by the
nomination. "As a customer-focused organization, it's this kind of recognition
that validates the efforts of all our staff to provide a travel experience
that will delight travellers and nurture loyal customers. All employees in the
organization are committed to ensuring that through our collective efforts we
continue to anticipate the needs and exceed the expectations of our
VIA's Canadian is a legendary and remarkable three-day, three-night
journey from Toronto to Vancouver. No matter the time of year, the images are
unforgettable: mountain sheep grazing in the Rockies, elk loitering outside
Jasper, the skyline of Toronto looming on the horizon. Add a touch of elegance
to your journey with VIA's first-class Silver & Blue service, which begins
with a bon voyage reception and continues with award-winning service that
includes fine dining, accommodations and attention par excellence. Passengers
can enjoy the scenery from the large picture windows of their seats or from
the 360 degrees scenic dome.
For more information on train schedules or to book a trip anywhere in the
VIA system, customers can visit VIA's secure Web site at viarail.ca.
Passengers also can book their tickets at self-ticketing kiosks in most Québec
City-Windsor Corridor stations, by calling 1 888 VIA-RAIL (1 888 842-7245),
TTY 1 800 268-9503 (hearing impaired), or through their travel agent.
As Canada's national passenger rail service, VIA Rail Canada's mandate is
to provide efficient, environmentally sustainable and cost effective passenger
transportation services, both in Canada's business corridor and in remote and
rural regions of the country. VIA serves more than 450 communities with a
network of inter-city, transcontinental and regional trains. Increasingly
travellers are turning to train travel as a hassle-free and cost-efficient
alternative to congested roads and airports as well as a more environmentally
responsible way to travel.
For further information:
For further information: VIA Media Contacts: Catherine Kaloutsky, (416)
956-7683, Catherine_kaloutsky@viarail.ca; Martin Roy, (514) 871-6119,