VIA Rail Website Experiencing Technical Difficulties High Call Volume at Call Centres



    MONTREAL, Nov. 28 /CNW/ - VIA Rail Canada wishes to advise travellers
that it is currently experiencing technical difficulties with its booking
engine at www.viarail.ca. As a result higher than normal call volumes are
occurring by its call centres.
    VIA is doing everything possible to rectify the situation and to answer
calls as quickly as possible.
    Passengers wishing to purchase tickets for travel on trains today and
tomorrow are advised to proceed to their nearest VIA station. Tickets can also
be purchased at ticket kiosks located in most major stations in the Windsor to
Quebec City Corridor.
    Customers wishing to book tickets for departures other than today are
asked to call VIA's toll free number 1 888 VIA Rail (842-7245).
    VIA Rail wishes to apologize for any inconvenience caused to its
passengers by these technical problems





For further information:

For further information: Catherine Kaloutsky, (416) 956-7683


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