MONTREAL, April 28 /CNW Telbec/ - As a result of the World Health
Organization's decision to raise the level of the swine flu alert to Phase 4,
and following directives issued by governments because of the appearance of
swine flu in several countries, Transat A.T. Inc. is postponing its flights
from Canada to Mexico until June 1 inclusive, and from France to Mexico until
May 31 inclusive. This decision applies to flights operated by Air Transat or
other carriers. Transat is maintaining its return flights as planned until May
3, and will be adding other flights according to an as-yet-unspecified
schedule in order to bring home its customers, passengers and employees now in
All customers of Transat and its business units Air Transat, Transat
Holidays and Nolitours (in Canada) or Vacances Transat and Look Voyages (in
France) who were scheduled to fly to Mexico between now and June 1 can change
their travel plans, with no additional service charges, in accordance with the
1. Travel on a later date: passengers who wish to travel on a later date
can do so. The trip must be completed on or before October 31, 2009.
If the price of the new package is higher than that of the trip
originally planned, the passenger must cover the difference in price.
If the price of the new package is lower than that of the trip
originally planned, there will be no refund.
2. Travel to another destination: passengers who wish to travel to a
different destination can do so by selecting another destination
offered by Air Transat, Nolitours or Transat Holidays or in France by
Vacances Transat and Look Voyages. The trip must be completed on or
before October 31, 2009. If the price of the new package is higher
than that of the trip originally planned, the passenger must cover the
difference in price. If the price of the new package is lower than
that of the trip originally planned, there will be no refund.
Transat is currently planning additional flights to other destinations to
Passengers currently in Mexico should seek information, since some return
flights, after May 3, will be moved forward and schedules could be changed
depending on the situation. Travellers should therefore contact their
destination representative and look for signs to this effect in their hotel
(usually in the lobby). Transat's websites will also be updated as soon as
flight schedules have been finalized. And travellers now in Mexico, or on the
point of returning from the country, are encouraged to take the following
- Adhere to hygiene practices; that is, covering the mouth with the hand
when coughing, washing the hands often with soap and warm water, and
restricting direct physical contact.
- See a doctor if symptoms appear, even two weeks after returning from
travel. Symptoms to watch out for are fatigue, fever, aching muscles
and pain in the eyes, and headaches.
- Periodically consult governmental public health websites for the latest
recommendations issued by authorities.
The public can obtain information released by the governments by calling
1 800 454 8302 in Canada and 01 45 50 34 60 in France.
Transat is following the situation closely and could take additional
measures depending on decisions that will be made by the public health
authorities and governments concerned. Similarly, the aforementioned measures
could be changed as the situation evolves.
Transat A.T. Inc. is an integrated international tour operator with more
than 60 destination countries and that distributes products in over 50
countries. A holiday travel specialist, Transat operates mainly in Canada and
Europe, as well as in the Caribbean, Mexico and the Mediterranean Basin.
Montreal-based Transat is also active in air transportation, destination
services, accommodation and distribution. (TSX: TRZ.B, TRZ.A)
For further information:
For further information: Media: Jean-Michel Laberge, (514) 987-1616,
ext. 4662; Source: Transat A.T. Inc.; www.transat.com