John Fellows to Lead Provider of CRM, BPO and Database Management
IOWA CITY, IOWA, November 19 /CNW/ - TMone, a leading global business
services provider, has appointed John A. Fellows as Chairman and Chief
Executive Officer, effective immediately. Anthony Marlowe, co-founder of TMone
and CEO since its inception in 2002, will become President and Chief Marketing
Mr. Fellows, 43, recently served as the President and CEO of Bell
Industries, Inc. (AMEX: BI) a diversified services company. During his tenure
at Bell he led the divestiture of its manufacturing division through a private
transaction and completed the acquisition SkyTel Corp. from Verizon
Communications, Inc. (NYSE: VZ). From 1998 to 2004, he was CEO of RMH
Teleservices, Inc. (NASDAQ: RMHT), where he successfully transitioned the
company from a regional call center operation into one of the world's largest
global providers of customer relationship management (CRM), business process
outsourcing (BPO) and technology related services. Under Mr. Fellows'
leadership the company grew to over 15,000 employees and revenues increased
from $30 million to $300 million annually. Prior to joining RMH, Mr. Fellows
served in management roles with PepsiCo (NYSE: PEP), PageNet and TeleQuest.
TMone Founders Anthony Marlowe and John Burchert commented, "We are
extremely pleased to partner with Mr. Fellows. He's a proven executive and
visionary leader and his addition to the executive team clearly demonstrates
the strength and potential of TMone's services platform and ongoing strategy.
We are very confident that his established ability to expand existing customer
relationships and add strategic Fortune 500 clients will allow us to maximize
shareholder value in the years ahead."
"In just under 5 years, TMone has evolved from a startup operation into
one of America's fastest growing privately held companies," said Mr. Fellows.
"I'm confident that future business opportunities for the company are
significant. Their solid top line growth and differentiating strategy coupled
with their formidable operations and impressive team culture are a testament
to the leadership values the founders have instilled in the organization. I
look forward to working with Anthony and John for years to come."
Anthony Marlowe added, "TMone has rapidly grown from an idea into a
company operating from multiple service delivery centers with thousands of
global customers, including many within the Fortune 500. The company is poised
to move to the next level and we look forward to having John Fellows lead the
Headquartered in Iowa City, IA, front office Business Process Outsourcing
(BPO) firm TMone has multiple locations that serve as the hub for the
company's customer relationship management (CRM) and database management
business divisions. The CRM division provides both business-to-business and
business-to-consumer multi-channel one-to-one customer interaction services.
The database management division delivers marketing database, automation and
integration solutions for targeting new clients as well as sophisticated
interactive communications platforms for existing clients. The divisions
function independently while capitalizing on unique operating synergies to
deliver solutions exclusive to individual industries. TMone was named to
TMCnet's Who's Who in Teleservices in 2005, 2006 and to Inc.'s Fastest Growing
Privately Held Companies in 2007.
For further information:
For further information: TMone Ethan Z. Davis, 310-601-4747