Global Agent Summits Conclude in Turkey, Malaysia
ENGLEWOOD, COLO., June 11 /CNW/ - The Western Union Company (NYSE: WU), a
worldwide leader in money transfer services, recently concluded its annual
series of global Agent summits with a multi-day conference in Istanbul,
Turkey. More than 450 Western Union Agents, from locations throughout Europe,
the Middle East, Africa and South Asia, convened in Istanbul to discuss the
opportunities and challenges facing Western Union in the context of continued
increases in global economic migration.
Western Union and its subsidiaries, with a network of more than 305,000
global Agent locations, offer vital financial services to consumers in more
than 200 countries and territories. Western Union credits much of its success
and continued growth to this unparalleled Agent network, whose businesses are
as diverse as Western Union's consumer base.
Western Union's annual Agent summits establish critical two-way
communication between the company and its Agents, who present the public face
of Western Union to the world. Regional banks, post office networks, retail
outlets and independent entrepreneurs all play an important role in ensuring
quick, convenient and reliable access to money transfer services regardless of
what part of the world a consumer calls home.
"Western Union is one of the world's most trusted money transfer
services," said Hikmet Ersek, executive vice president and managing director
of Western Union EMEASA. "More importantly, our Agents' local knowledge makes
Western Union an expert in meeting the needs of our consumers -- whether that
means speaking to them in their local language, helping them transact to a
remote location or providing them with outstanding service."
An additional summit took place earlier in the year in Malaysia, allowing
Western Union Agents from the region to provide valuable feedback to the
company and to hear more about its plans for future growth.
"Western Union is in a unique position," said Ian Marsh, executive vice
president and managing director of Western Union Asia Pacific. "Our vast
global network has locations as diverse as bustling metropolitan areas in Asia
to remote mountain outposts in the Americas. The Western Union Agent summits
allow us to share our insights with our Agents, and to learn from their
knowledge and local market expertise so we can all benefit from the
opportunities we discover."
With more than 60 percent of Western Union's total revenue being
generated by the international consumer-to-consumer money transfer business,
the company's fundamental message to its Agents centered on providing a
world-class experience to consumers worldwide. Western Union believes that the
key to its continued success lies with awareness of its consumers, the ability
to provide the choice and service they have come to expect from Western Union
and the continued expansion of its Agent network.
"Western Union and its Agents have a perspective on the world that allows
us to see and respond to the latest migration trends," continued Marsh. "This
perspective helps ensure that consumers have access to a Western Union Agent
location wherever they might be."
About Western Union
Western Union, together with its affiliates Orlandi Valuta and Vigo, is a
leading provider of global money transfer services, providing people with
fast, reliable and convenient ways to send money around the world, pay bills
and purchase money orders through a network of more than 305,000 Agent
locations in over 200 countries and territories. For more information, visit
For further information on Western Union log on to www.westernunion.com.
For further information:
For further information: The Western Union Company Sherry Johnson,
+1-720-332-4750 Director, Media Relations Fax: +1-720-332-4753