The race is on! Research reveals IT outsourcing and offshoring are taking competition to a new high



    Reports provide guidance on emerging trends in service delivery,
    attitudes towards risk, spending forecasts and opportunities for buyers
    and vendors

    OTTAWA, Sept. 19 /CNW Telbec/ - The Information and Communication
Technologies Council (ICTC) announced today the release of two new reports
that explore the evolving role of IT outsourcing and offshoring and the impact
on Canadian business, human resources and competition. The reports offer
important information and guidance to the ICT industry, a key driver of
innovation and competition in Canada accounting for over 600,000 jobs and more
than 5.9% of the GDP.
    The import and export of ICT products and services have a significant
impact on the demand for ICT workers in Canada. Key findings from the reports,
titled "Canadian Perspectives on ICT Outsourcing and Offshoring" and "Canadian
Information Systems Outsourcing/Network and Desktop Outsourcing Services,"
include:

    
    - Canadian buyers have become more comfortable with the notion of
      offshore services, more educated on offshore services and more firms
      have adopted offshore services.
    - Canadian buyers only require an average cost savings of 33% to source a
      service from offshore
    - Current levels of outsourcing IT/business services show that almost 50%
      of Canadian companies report outsourcing some aspect of IT or business
      process
    - While traditional IT outsourcing is not diminishing in value, managed
      services are gaining traction and appeal to more than 50% of Canadian
      medium and large companies

    "Outsourcing and offshoring are complex issues critical to the continued
growth and competitiveness of our industry and workforce," says Paul Swinwood,
President of ICTC. "These reports offer insights and recommendations that will
assist organizations in their strategic planning activities moving forward."
    Most importantly, as key drivers of human resources in the ICT sector,
both reports provide essential input into the much-anticipated ICTC Outlook on
Human Resources in the ICT Labour Market slated to be released in spring 2008.
In the Outlook, ICT executives, educators and policy makers alike will find
information on important trends and gain perspective on the future of the ICT
labour force, including key industries and their human resource needs. ICTC is
currently calling on industry, government and education leaders to get
involved in the development of the Outlook by contacting Cherri Grills,
Project Manager at c.grills@ictc-ctic.ca.

    About ICTC

    ICTC is a not-for-profit sector council, funded in part by the Government
of Canada. We are dedicated to creating a strong, prepared and highly educated
Canadian ICT industry and workforce. ICTC is a catalyst for change that will
provide labour market intelligence, life-long professional development and
quality education and training for the Canadian ICT industry, educators,
governments and the ICT workforce. We forge partnerships that will help
develop the quantity and quality of ICT professionals needed to maintain and
improve Canada's position as a leader in the global marketplace.
    




For further information:

For further information: Cherri Grills, Project Manager, (613) 237-8551
ext. 149, c.grills@ictc-ctic.ca

Organization Profile

INFORMATION AND COMMUNICATIONS TECHNOLOGY COUNCIL (ICTC)

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