Thane Direct Canada Inc. Implements Voluntary Corrective Action Program Re Certain H2O Mop Steam Cleaners Due to Shock and Burn Hazard



    
    Thane Product Recall Website: WWW.H2OMOPSERVICE.CA
    Thane Toll Free Number: 1-877-451-9759
    

    TORONTO, Aug. 12 /CNW/ - Thane Direct Canada Inc. ("Thane") has announced
a voluntary corrective action program (the "Program") with respect to the
following consumer product. Consumers should unplug and stop using these
products immediately.

    
    Name of Product: H2O Mop(R) Steam Cleaners.

    Units: Approximately 206,328.

    Manufacturer: King Best - Zhongshan, (Model 808.092) and Maxx Concept -
    Dongguan (Model OEM-TV-001)

    Canadian Distributor: Thane

    Hazard: The power cord can unexpectedly wear down and expose the wiring,
    posing a shock and burn hazard to consumers.

    Incidents/Injuries: In Canada, Thane has received two reports from
    consumers who claim to have received shocks while using an H2O Mop. In
    the U.S.A., Thane has received 10 reports of incidents involving shock
    injuries and eight reports of incidents involving burn injuries.

    Description/Models: The H2O Mop is an electrically-powered appliance for
    cleaning a variety of floor surfaces that uses microfiber or disposable
    cloths on a cleaning head through which steam is dispersed. H2O Mops are
    white with a purple water tank with the "H(2)O" and "M" symbol printed on
    the top of the cleaning head. The model numbers of affected units are
    808.092 and OEM-TV-001. This Program only includes H2O Mops with the
    following reference numbers printed on the label on the back of the
    product: TDC03186 - 03317; M-TDC03305 - 03540, and M-H2OM1180 ("Affected
    Units").

    Sold by: Thane direct to consumers through television infomercials and on
    the Web, by TV Achats through its televised home shopping programs, and
    through retailers nationwide including Wal-Mart, Zellers, Loblaw,
    As-Seen-On-TV stores, and Linens N' Things.

    Dates distributed: The Affected Units were sold in Canada from June 2007
    to September 2008.

    Manufactured in: China

    Remedy: Consumers should immediately stop using Affected Units and
    contact Thane to receive a free repair kit. Thane is sending repair kits
    to all consumers who purchased Affected Units directly from Thane.

    Consumers should confirm whether they have one of the impacted units by
    checking the reference number, as well as matching both the reference
    number and model numbers provided.

    Consumer Contact: Consumers may contact the company at 1-877-451-9759
    anytime to verify whether they have an Affected Unit and to arrange to
    receive a repair kit at no charge. Consumers can also visit the firm's
    Web site at WWW.H2OMOPSERVICE.CA.

    Remarks: The Affected Units are certified to Canadian standards by ETL
    Intertek. For more information about the product certification process
    please visit: www.intertek.com.
    




For further information:

For further information: Consumer Contact: Consumers may contact the
company at 1-877-451-9759 anytime to verify whether they have an Affected Unit
and to arrange to receive a repair kit at no charge. Consumers can also visit
the firm's Web site at WWW.H2OMOPSERVICE.CA.

Organization Profile

THANE DIRECT CANADA INC.

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