Survey: Companies to Pursue Technology Upgrades, Business Process Improvements in Next Two Years



    TORONTO, Nov. 2 /CNW/ - When asked what initiatives were top of mind for
their firms over the next two years, chief financial officers (CFOs) surveyed
most often cited technology upgrades (30 per cent) and business process
improvement measures (19 per cent).
    The survey was developed by Robert Half Management Resources, the world's
premier provider of senior-level accounting and finance professionals on a
project and interim basis. It was conducted by an independent research firm
and includes responses from 270 CFOs from a stratified random sample of
Canadian companies with 20 or more employees.
    CFOs were asked: "In the next two years, which of the following
initiatives is your company most likely to pursue?" Their responses(*):

    
    Technology upgrade.........................................   30%
    Business process improvement...............................   19%
    Geographic expansion.......................................   17%
    New product or service line extension......................   16%
    Merger or acquisition......................................   11%
    None.......................................................   15%
    Don't know/other/no answer.................................    8%
    (*) Multiple answers were allowed.
    

    "Companies are focused on shoring up their infrastructures to create
greater efficiencies and control costs," said Paul McDonald, executive
director of Robert Half Management Resources. "Technology upgrades allow firms
to boost critical network security, facilitate global collaboration and enable
easier interaction with customers."
    The survey showed that large companies (1000+ employees) are most likely
to invest in technology (52 per cent) where as medium/large companies 
(500-999 employees) were most likely to invest in business process improvement
(53 per cent). "Larger organizations often benefit the most from these
investments because of the economies of scale that come from making systemwide
improvements," McDonald explained.
    McDonald added that improvements to information technology systems and
business processes frequently present staffing challenges for businesses.
"Firms undertaking complex initiatives often need immediate access to skills
not found internally. Before launching these projects, companies should
identify which staffing resources are needed to achieve their short- and 
long-term goals."

    Robert Half Management Resources has more than 140 offices throughout
North America, Europe and the Asia-Pacific region, and offers online job
search services at www.roberthalfmr.com.

    EDITOR'S NOTE: To schedule an interview for local commentary in Montreal,
    Toronto, Calgary or Vancouver please contact Jason Chapman at
    416-350-5201, extension 62070.





For further information:

For further information: Robert Half Management Resources, Jason
Chapman, (416) 350-5201 extension 62070, jason.chapman@rhi.com


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