Speedware Earns Eighth Year of Certification under the Prestigious Service Capability & Performance (SCP) Standards



    MONTREAL, Sept. 4 /CNW Telbec/ - Speedware Ltd., a leading provider of
innovative enterprise software solutions and productivity tools, announced
today that its customer support center has achieved certification under the
prestigious Service Capability & Performance (SCP) Standards for the eighth
year. Speedware achieved certification after an extensive audit of their
Montreal, Quebec support center. SCP Standards quantify the effectiveness of
customer service and support based upon a stringent measure of performance and
represent best practices in the industry.
    "The benefits of SCP certification have helped to differentiate Speedware
in the marketplace," said Maria Anzini, Director of Customer Service and
Product Support at Speedware. "Our customers perceive SCP certification in a
very positive light, which has helped us gain new business. The fact that we
are SCP certified was instrumental in securing our recently-signed contract
for providing application support for legacy modernization."
    The SCP Support Standard, under which Speedware was certified, is part of
a suite of service capability and performance standards designed to improve
the quality and effectiveness of technology service operations. A consortium
of leading technology companies, along with Service Strategies Corporation,
created the internationally recognized standards, which define best practices
for delivering world-class service and support, quantify performance levels
and establish a foundation to build on existing quality processes.
Certification requires annual comprehensive audits to confirm that companies
meet the requirements of the program on a continuous basis.
    "By passing the rigorous requirements necessary to achieve certification,
Speedware has made it clear they are committed to delivering world-class
service and support to their customers," said Derek Nash, SCP Auditor. "During
the SCP audit, Speedware demonstrated a clear commitment to customer
satisfaction and continuous improvement."
    Speedware joins the ranks of other leading technology companies that have
achieved certification under the SCP Standards program, which according to
Service Strategies includes EMC Corporation, Lockheed Martin Incorporated, GE
Healthcare, McKesson Corporation, Rockwell Automation, Nokia and NetApp, among
others. Currently, more than 200 technology support organizations around the
world participate in the SCP program.

    About Service Strategies Corporation

    Headquartered in San Diego, CA, Service Strategies advances service
excellence for quality-minded organizations by providing industry standards,
strategic advisory services and career development solutions that ensure
delivery of consistent, high-quality service and support. Service Strategies
applies a proven benchmark process to its standards programs that measure and
drive effectiveness for continuous service improvement. In addition, the
company's tailored training programs enhance the careers of service
professionals throughout the industry and lead to increased organizational
effectiveness. The world's leading service and support providers use Service
Strategies' Service Capability & Performance (SCP) Standards as a roadmap for
service excellence. For more information, visit www.servicestrategies.com,
call toll free 800.552.3058, or email info@servicestrategies.com

    About Speedware

    Speedware Ltd., a wholly-owned subsidiary of Activant Solutions Inc., is
a leading provider of enterprise software solutions. The company provides a
complete suite of legacy modernization and migration solutions, business
intelligence tools and application portfolio management. Speedware has been
dedicated to helping companies modernize their business applications for over
30 years. With a distribution network spanning 35 countries, Speedware offers
market leaders the end-to-end solutions that allow them to react quickly to
the needs of a changing business. For more information, visit Speedware at
www.speedware.com.

    This announcement relating to Activant and Speedware (together the
"Company") may contain statements that are forward looking within the meaning
of the Private Securities Litigation Reform Act of 1995, as amended, such as
statements concerning trends, future revenues, technology, products, services
or contractual relationships, or the Company's execution. These statements are
based on current expectations and are subject to risks and uncertainties which
could materially affect the Company's results, including, without limitation,
market demand for products and technology, the Company's ability to
successfully execute, meet contractual obligations, and satisfy customer
requirements or expectations, the integration and utilization of the Company's
technology and products with technology and products supplied by others,
customer acceptance of the Company's products or services, and the retention
and deployment of skilled service providers. Except to the extent required by
applicable securities laws, we undertake no obligation to update or publicly
revise any of the forward-looking statements. Please refer to Activist's
Quarterly Report on Form 10-Q for the period ended June 30, 2008 and its
Annual Report on Form 10-K for the year ended September 30, 2007, which have
been filed with the Securities Exchange Commission and can be found through
the Activant investor relations website at www.activant.com/company/investors
for a full discussion of the risks and other factors. Activant and Speedware
take no responsibility for the accuracy of, or any representations within, the
paragraph in this announcement entitled "About Service Strategies Corporation"
which was supplied by Service Strategies Corporation.

    Note: Activant, Speedware and the stylized Activant logo design are
    registered trademarks of Activant Solutions Inc. All other trademarks
    are the property of their respective owners.




For further information:

For further information: Maria Anzini, Speedware Ltd., (514) 747-7007,
maria.anzini@speedware.com

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SPEEDWARE LTD.

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