Service Canada Centre in Fort McMurray is Temporarily Closed

FORT MCMURRAY, AB, May 4, 2016 The Fort McMurray Service Canada Centre (SCC) located at 8530 Manning Avenue is temporarily closed due to forest fires and will remain closed until further notice.

In order to service citizens affected by this situation, a reference code has been put in place to facilitate and accelerate the processing of Employment Insurance claims for affected workers. If you are an affected worker, please enter the following reference code online: 4812 01 2016 030516.

This measure has been put in place to ensure that Canadians who are eligible for EI and unable to work because of the fires can access EI benefits when they need them most. Affected workers are encouraged to apply for EI benefits online or in person, as soon as possible, even without a Record of Employment.

Service Canada is making every effort to provide direct support and assistance to the workers and the community during this difficult time.

Citizens can also obtain information on the government of Canada programs and services by calling 1 800 O Canada (1 800 622 6232) or by visiting nearby Service Canada locations:

St. Paul Service Canada Centre
4807-50 Avenue
St. Paul, Alberta
Hours of operation: Monday to Friday from 8:30 a.m. to 4:30 p.m.

Slave Lake Service Canada Centre
Sawridge Plaza Mall,
Unit 109 - 100 Main Street SW
Slave Lake, Alberta
Hours of operation: Monday, Tuesday, Thursdays and Fridays from 8:30 a.m. to 4:30 p.m. Closed on Wednesdays.

Edmonton Canada Place Service Canada Centre
Canada Place, Floor Main
9700 Jasper Avenue
Edmonton, Alberta
Hours of operation: Monday to Friday from 8:30 a.m. to 4:30 p.m.

Edmonton Millbourne Service Canada Centre
148 Millbourne Market Mall,
38 Avenue & Millwoods Road
Edmonton, Alberta
Hours of operation: Monday to Friday from 8:30 a.m. to 4:30 p.m.

Edmonton Hermitage Service Canada Centre
Hermitage Square
12735 50th Street Northwest
Edmonton, Alberta
Hours of operation: Monday to Friday from 8:30 a.m. to 4:30 p.m.

Edmonton Westlink Service Canada Centre
16826 107th Avenue, Suite 100
Edmonton, Alberta
Hours of operation: Monday to Friday from 8:30 a.m. to 4:30 p.m.

Quick Facts

  • We encourage all claimants to sign up for direct deposit when completing their application for benefit payments such as EI, Canada Pension Plan and Old Age Security. Direct deposit is the most efficient and surest method of payment that will not be impacted in the event of a potential postal disruption or natural disaster.

Quotes

"The Government of Canada is committed to helping Canadians affected by the Fort McMurray forest fires in northern Alberta. We are making every effort to provide direct support and assistance to these workers and the communities during this difficult time."
– The Honourable Jean-Yves Duclos, Minister of Families, Children and Social Development

Associated Links

Employment Insurance benefits 
Applying for Employment Insurance benefits online 
Find a Service Canada Office

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SOURCE Employment and Social Development Canada

For further information: Media Relations Office, Employment and Social Development Canada, 819-994-5559, media@hrsdc-rhdcc.gc.ca


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