GUELPH, ON, March 21 /CNW Telbec/ - Royal Canin Canada wishes to assure
customers that no Royal Canin Canada products are linked to any current safety
issues regarding Menu Foods.
In early 2006, Royal Canin Canada did voluntarily withdraw seven specific
code lots of Canned Waltham Royal Canin Canada Veterinary dog and cat food.
They were withdrawn as a precaution because the products contained elevated
levels of Vitamin D3 which could cause loss of appetite, lethargy and
excessive drinking and urination in pets. The elevated levels occurred due to
a vitamin-mineral premix error from a supplier, resulting in excess levels of
Vitamin D3 in these code lots.
The recalled lots affected products prescribed exclusively through
veterinary clinics. All veterinary clinics were notified and the products were
removed from those clinics.
Royal Canin Canada wishes to assure customers that all affected products
have been removed and destroyed. No over-the-counter pet food was affected.
Since last year, Royal Canin Canada has changed its premix supplier, put
in place systematic Vitamin D3 analysis and enhanced quality checks in
finished products. The steps taken are driven by Royal Canin Canada's Pet
First philosophy and its commitment to pets and pet owners.
"For close to 40 years, the health, happiness and long lives of our
customers' pets have been our number one priority," said Xavier Unkovic, CEO
Royal Canin Canada. "We have one of the most stringent quality control
processes in the industry."
For further information:
For further information: Media Inquiries: Tara Shields, (613) 292-9268