Royal Canin Canada proactively recalls Feline Dissolution Formula (canned)



    GUELPH, ON, April 10 /CNW Telbec/ - As a result of new information
received from Menu Foods late yesterday, Royal Canin Canada is recalling
Medi-Cal Feline Dissolution Formula canned diet because one production lot
(January 08 2009) contains contaminated wheat gluten. This product is produced
for Royal Canin Canada by the Menu Foods Ontario plant. Medi-Cal Feline
Dissolution Formula canned diet is Royal Canin's only wheat gluten-containing
canned product. This is the only Royal Canin or Medi-Cal product being
recalled.
    Royal Canin Canada has informed all Canadian veterinary clinics that
Medi-Cal Feline Dissolution Formula canned diet, prescribed exclusively
through veterinary clinics, should not be fed to cats. Although only one
production lot was affected, to eliminate any risks to cats, Royal Canin
Canada is proactively advising veterinary clinics to remove all of the Feline
Dissolution Formula canned date codes.

    This product is not available through retail outlets.

    "After being repeatedly reassured by Menu Foods, as reinforced by FDA
public statements, that none of the contaminated wheat gluten had made its way
to Canada, we were completely shocked to learn yesterday that this was not the
case, and that this wheat gluten had been used in the Feline Dissolution
Formula canned product" said Xavier Unkovic, CEO Royal Canin Canada.  "Once
Melamine was identified as a contaminant by the FDA on March 30, we
immediately implemented a screening program for raw materials and finished
goods including Feline Dissolution. Feline Dissolution canned product in our
warehouse tested negative for Melamine. Unfortunately, the one code lot of
Feline Dissolution Formula canned that was affected had already been shipped."
    "As animal health professionals and pet owners ourselves, we know this
recall will cause concern for our customers as it has for our entire
Medi-Cal/Royal Canin team," said Dr. Brent Matthew, Veterinary Division
Director. "We deeply regret that this has occurred."
    To date, Medi-Cal/Royal Canin Veterinary Diet has not received any
reports of illness in cats eating this product. Royal Canin Canada has advised
veterinary clinics that it will provide financial reimbursement for veterinary
costs to ensure the health and wellbeing of cats eating Feline Dissolution
formula canned diets. Medi-Cal / Royal Canin's veterinary experts and
representatives are available to support the veterinary clinics and pet
owners.
    Pet owners who are feeding the recalled product to their cats and have
questions related to the recall should contact Royal Canin at 1-866-494-6844.




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For further information: Media Inquiries: (613) 292-9268

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