Rogers Deal Ramps Up Capabilities for Tell Us About Us



    WINNIPEG, Manitoba, April 26 /CNW/ -- Tell Us About Us, Inc.
(http://www.tellusaboutus.com) a leading customer experience management firm,
today announced a powerful business relationship with Rogers Communications
Inc. to significantly expand its IVR (interactive voice response) capacity by
more than 800%.
    "We are thrilled that we will help our clients increase the amount of
feedback they can receive through our solutions by working closely with
Rogers," says Tyler Gompf, chief executive officer of Tell Us About Us, Inc.
(TUAU).
    This new business relationship marks a significant increase in TUAU's
capabilities and supports the company's growth strategies. Tell Us About Us,
Inc. is fast becoming the leading provider of post-call surveys to the energy
and contact centre industries. Since last year, TUAU has gathered 34 million
survey questions from its clients' customers across varied industries in their
30,000+ locations.
    Contact centres are now strategic differentiators viewed as an asset of
any organization. Customer satisfaction is the true "roll up" metric that
measures how customers feel about a product or service and their willingness
to remain loyal. TUAU's post-call survey product, along with the existing core
solution set, will ensure our clients are able to:

    
    (*) Improve customer satisfaction;
    (*) Reduce agent turnover;
    (*) Gain valuable customer feedback that improves operations;
    (*) Provide improved agent feedback based on objective data; and
    (*) Achieve visible results and ROI
    

    As one of the fastest growing companies in Manitoba, Canada Tell Us About
Us, Inc. is maximizing the potential of its powerful solutions and building
its presence in the post-call survey marketplace.
    Tell Us About Us, Inc., founded in 1997, is a leading provider of
customer experience management solutions. Multi-unit organizations at over
30,000 locations in North America and around the globe benefit from the
internal and external customer feedback, 1-800 customer support and mystery
shop solutions TUAU delivers. By helping businesses measure and improve the
experiences they create, TUAU helps organizations gain insight into what
matters most.





For further information:

For further information: Susan Parker, Manager, PR and Events of Tell Us
About Us, Inc., +1-877-975-5522, ext. 215, +1-204-223-6263; Web Site:
http://www.tellusaboutus.com

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