RedDot Finds College and University IT Departments Spend Disproportionate Time on Basic Web Content Needs



    Demands on IT Departments Rise Across the U.S. According to Survey by
    The Open Text Web Solutions Group

    CHICAGO, March 5 /CNW/ - Open Text(TM) Corporation (NASDAQ:   OTEX,
TSX: OTC), the largest independent provider of Enterprise Content Management
(ECM) software and solutions, said a survey by RedDot, The Open Text Web
Solutions Group, shows that the demands of managing Web sites is overloading
university IT departments. The survey of IT professionals in colleges and
universities across the U.S. found that the demands on IT departments have
risen fast because IT staffers must spend a disproportionate amount of time
managing Web content, rather than pressing IT projects. Respondents were
surveyed at the recent Creating an Online Campus and HighEdWebDev conferences.
    In the survey, 91 percent of respondents said demands on their school's
IT departments have risen, most of which involve requests by faculty/staff to
take care of basic Web needs. The majority of these requests involve IT
departments making content updates to various pages of the campus Web site,
something that can be easily achieved by faculty/staff.
    "This survey clearly shows the need for Web content management software
in the world of higher education technology," said Marc Goldstein, Vice
President of Sales for Exgenex Education, the organization that presented the
Creating An Online Campus event. "IT professionals from colleges and
universities across the country continue to find themselves mired in the daily
routine of content updates on their campus Web sites and Intranets. Though
important, these tasks place unnecessary demands on an IT staff that needs to
focus on more complicated issues. Web content management software allows an
administration's staff and faculty to update Web content on their own,
liberating the IT staff to address mission-critical IT tasks."
    In addition, the survey found that 64 percent of respondents said the
number of tasks students and staff can accomplish on their own campus Web
sites has increased in just the past year. These tasks include registering for
classes, dropping/adding classes, class roster functions and other campus
activities that in the past required in-person meetings or traditional
paper-based systems. The survey also found that 70 percent of respondents
expect increases in online admission submissions in 2007.

    
    Other findings include:
    -   A majority of respondents (53 percent) said an up-to date and easily
        navigated Web site is very important to their institutions
    -   43 percent felt that their institutions have been successful with
        current online offerings, while 26 percent said the offerings have
        been only somewhat successful - which may be why 80 percent of
        respondents say their institutions are planning some type of changes
        to their online resources in the next year
    

    Methodology

    This higher education survey was presented to a variety of higher
education IT faculty from colleges and universities across the United States.
The study was conducted at the "Creating an Online Campus" Event (October 3-4,
2006) and the HighEdWebDev 2006 Conference (October 22-25, 2006) with over 80
respondents successfully completing the survey. The questionnaire is available
upon request.

    About RedDot, The Open Text Web Solutions Group

    Open Text Corporation is the largest independent provider of Enterprise
Content Management software and solutions. For more information about Open
Text, please visit: http://www.opentext.com/.
    RedDot, The Open Text Web Solutions Group with more than a decade of
experience in Web Content Management (WCM), provides Web-Centric ECM solutions
to create, manage and deliver the content that drives business. RedDot content
management and delivery solutions are recognized throughout the industry for
their legendary ease of use and feature leading multilingual support;
enterprise Web 2.0 capabilities; content integration; and contextualized
delivery. From midmarket to enterprise, more than 2000 clients around the
world rely on RedDot to create, manage and deliver personalized Web
experiences for their Intranets, Extranets and Web sites. For more information
about RedDot, The Open Text Web Solutions Group, please visit:
http://www.reddot.com/.





For further information:

For further information: Richard Maganini, Director, Corporate
Communications, Open Text Corporation, (847) 267-9330 ext.4266,
rmaganin@opentext.com; Michele Stevenson, Senior Manager, Corporate
Communications, Open Text Corporation, (519) 888-7111, ext. 2594,
mstevens@opentext.com; Beth Torrie Zwaryczuk, Director of Communications,
RedDot, The Open Text Web Solutions Group, (212) 425-3988 ext. 215,
elizabeth.torrie@reddot.com


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