Re-launch of enersource.com website focuses on electricity customer experience



    MISSISSAUGA, ON, Nov. 6 /CNW/ - Enersource Corporation today launched its
corporate Internet site which is re-designed with a focus on communication
tools that help customers report electricity related issues and educate
Mississauga residents on local electricity programs.
    "With over 400,000 hits per year, we are aware of the powerful impact of
the Internet in supporting our customer needs," said Craig Fleming, Chief
Executive Officer (Acting) of Enersource Corporation. "This site is an
interactive tool for our customers and with its improved features, customers
can quickly alert us to problems and receive fast response to a variety of
questions."

    
    New features on the Enersource web site include:

    -   A new street lighting feature that will provide improved information
        to residents pertaining to plans and options available to residents
        associated with the ongoing rebuilding of obsolete lighting systems;

    -   A smart meter education centre, complete with video clip downloads
        that explain how customers can take full advantage of smart meters
        when time of use pricing comes into effect. Also at this location are
        maps and information on the deployment of new smart meters through
        Mississauga;

    -   The latest information on conservation programs where customers can
        enroll online for popular programs such as peaksaver(R) and the Great
        Refrigerator Round Up, find the Every Kilowatt Counts money-saving
        coupon website and learn more about how to conserve at home and at
        work;

    -   Automated customer reporting of potential electricity hazards and
        power outages along with access to online enrollment services such as
        pre-authorized payment and special care services that identify those
        dependent on life sustaining devices requiring electricity supply.
    

    Visitors to the site will appreciate easy-to-use navigation with various
quick links. The site also powers a robust search engine to help customers get
to information quickly. Please visit www.enersource.com to learn more and
access information.

    Enersource Corporation is a diversified energy and technologies company
focusing on quality of service with the distribution of electricity, the
promotion and delivery of electricity conservation programs and smart metering
solutions to meet government objectives. The Corporation is 90% owned by the
City of Mississauga, and 10% owned by BPC Energy Corporation (Borealis), a
subsidiary of the Ontario Municipal Employees Retirement System.





For further information:

For further information: Enersource Media Contact: Ken MacDonald, Senior
Manager, Marketing, Communications and Government Relations, Enersource
Corporation, Tel: (905) 283-4050, kmacdonald@enersource.com

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ENERSOURCE CORPORATION

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