- WDSGlobal Launches ServiceMine Email to Increase Uptake of Mobile Email
POOLE, England, Aug. 20 /CNW/ - WDSGlobal has launched ServiceMine(TM)
Email, a powerful email discovery service that allows consumers to quickly and
conveniently mobilize an existing email account on their mobile phone.
ServiceMine Email requires only an email address and username to return mobile
connectivity settings for more than 85% of the world's POP and IMAP email
addresses. Mobile network operators, handset manufacturers, push-email vendors
and email aggregators can deploy the service as a means of increasing uptake
of mobile email among consumers.
Outside of enterprise deployments, mobile email has struggled to meet
industry expectations. This is because most consumer deployments limit their
set-up and support to own-brand services and a handful of major email service
providers only. This strategy fails to address the email 'long-tail', the
thousands of email service providers that today's users have access to.
"With thousands of email services to choose from, consumers expect
greater support in mobilizing a variety of email accounts," explains David
Ffoulkes-Jones, CEO of WDSGlobal. "However without the necessary settings
support, configuring a handset for email can be complex. It requires knowledge
of incoming and outgoing server names, encryption types and port numbers; it's
a major barrier to adoption and most consumers simply never complete set-up.
"Able to provide connectivity settings for most POP and IMAP addresses in
seconds, ServiceMine Email has been launched to help the mobile industry
leverage the email 'long-tail' and support the widest possible base of
subscribers. It requires the minimum of end-user information with which to
deliver settings that are validated for both the user's handset and network."
ServiceMine Email can be coupled with an on-device configuration wizard
to guide the user through the set-up process, retrieving the necessary email
settings and auto-populating the native client, proprietary client or webmail
service. Alternatively, the service can be deployed within an existing support
center or web-based self-care environment, enabling support agents and
end-users to quickly resolve email set-up enquiries and take advantage of
mobile email services.
Visit http://www.wdsglobal.com for more information.
Since 1995, WDSGlobal has been dedicated to helping mobile operators,
handset manufacturers and service providers deliver more profitable products
and services to end-users. From handset validation and readiness testing to
mobile device management and end-user support, WDSGlobal offers the industry's
most complete solution for the management of end-users, devices and services.
For further information:
For further information: Tim Deluca-Smith, VP Marketing, Tel: +44