Open Text Introduces Quality Management Solution for Life Sciences Companies



    Flexible Solution Manages Product Quality Issues and Compliance for
    Pharmaceutical, Medical Device Companies

    DIA ANNUAL MEETING, BOSTON, June 24 /CNW/ - Open Text(TM) Corporation
(NASDAQ:   OTEX, TSX: OTC), a global leader in enterprise content management
(ECM), today announced a new solution that helps pharmaceutical and medical
device companies manage quality and quality compliance issues in the
development and manufacture of new products. Open Text is showcasing the
solution at the DIA Annual Meeting in Boston, June 22-26 at the Boston
Convention and Exhibition Center; booth No.147.
    In the life sciences industry, a quality management process is critical,
for both regulatory compliance and continuous product improvement. However,
quality management practices and support systems can quickly break down when
the number of people and locations involved in the process is expanded beyond
a single-site and a few dozen employees. Open Text's solution, called Livelink
ECM - Quality Management System, gives pharmaceutical, medical device,
biotechnology and diagnostic companies a flexible and expandable framework to
manage quality issues and initiatives across a large, complex and distributed
organization. The solution provides a single approach for managing all
documentation and workflows, plus the ability to easily configure forms and
information collection for new quality programs.
    Livelink ECM - Quality Management System, which tightly integrates with
an organization's controlled documents process, enterprise records, and
document collaboration workspace, complies with the electronic records
provisions of the U.S. Food and Drug Administration's (FDA) 21 CFR Part 11,
while addressing the needs for Pharmaceutical Best Practice (21 CFR 210 and
211), Biological Best Practice (21 CFR 600-680) and Medical Device Best
Practice (21 CFR 820).
    "Product quality and safety are the top concerns for life sciences
organizations," said Bill Forquer, EVP Marketing at Open Text. "Customers need
to be able to adapt quickly to the ever-changing requirements associated with
quality management, whether they are dealing with one or 10 locations.
Livelink ECM - Quality Management System meets this critical need by giving
customers a flexible, easily expandable solution that brings a consistent and
compliant approach to quality management for the entire organization."

    
    Livelink ECM - Quality Management System integrates the key processes
required for life sciences organizations, including:

    -   Support for Corrective Action Preventive Action (CAPA) Process: CAPA
        is the industry's process standard for capturing, tracking and
        reporting quality issues, including observations, complaints, adverse
        events and audit findings. The Quality Management solution uses forms
        to capture and present data and information, while workflows are used
        to integrate the various phases of the CAPA process.

    -   Comprehensive Auditing: Auditing capabilities allow users to create
        audit templates that can then be used to prepare for specific audits,
        which flow through workflows for audit initiation, planning,
        scheduling, execution, reporting, and follow-ups.

    -   Employee Training Management: Training capabilities help to ensure
        that proper training is conducted by the appropriate staff and
        auditable training records are maintained. The solution manages
        training content and programs, stores employee training records and
        maintains detailed registration and licensing records for compliance
        management.

    -   Regulated Document Management: Provides lifecycle management of
        regulated documents. Documents that are needed for audits, CAPA
        requirements, training and or for other compliance issues can be
        created, reviewed, approved, edited and maintained within the Quality
        Management System repository in Livelink ECM. This functionality can
        be built into the workflows for both audits and CAPA.
    

    Livelink ECM - Quality Management System is available now. For more
information please visit:
http://www.opentext.com/2/sol-products/sol-pro-compliance-governance/pro-qua
lity-management-system.htm

    Livelink ECM - Quality Management System is available now. For more
information on all of Open Text's Pharmaceutical and Life Sciences solutions,
please visit: http://www.opentext.com/2/sol-industry/sol-ind-pharma.htm.

    About Open Text

    Open Text, an enterprise software company and leader in enterprise
content management, helps organizations manage and gain the true value of
their business content. Open Text brings two decades of expertise supporting
46,000 customers and millions of users in 114 countries. Working with our
customers and partners, we bring together leading Content Experts(TM) to help
organizations capture and preserve corporate memory, increase brand equity,
automate processes, mitigate risk, manage compliance and improve
competitiveness. For more information, visit www.opentext.com.

    Safe Harbor Statement Under the Private Securities Litigation Reform Act
    of 1995

    This news release may contain forward-looking statements relating to the
success of any of the Company's strategic initiatives, the Company's growth
and profitability prospects, the benefits of the Company's products to be
realized by customers, the Company's position in the market and future
opportunities therein, the deployment of Livelink and our other products by
customers, and future performance of Open Text Corporation. Forward-looking
statements may also include, without limitation, any statement relating to
future events, conditions or circumstances. Forward-looking statements in this
release are not promises or guarantees and are subject to certain risks and
uncertainties, and actual results may differ materially. The risks and
uncertainties that may affect forward-looking statements include, among
others, the failure to develop new products, risks involved in fluctuations in
currency exchange rates, delays in purchasing decisions of customers, the
completion and integration of acquisitions, the possibility of technical,
logistical or planning issues in connection with deployments, the continuous
commitment of the Company's customers, demand for the Company's products and
other risks detailed from time to time in the Company's filings with the
Securities and Exchange Commission (SEC), including the Form 10-K for the year
ended June 30, 2007. You should not place undue reliance upon any such
forward-looking statements, which are based on management's beliefs and
opinion s at the time the statements are made, and the Company does not
undertake any obligations to update forward-looking statements should
circumstances or management's beliefs or opinions change.

    Copyright (C) 2008 by Open Text Corporation. LIVELINK ECM and OPEN TEXT
are trademarks or registered trademarks of Open Text Corporation in the United
States of America, Canada, the European Union and/or other countries. This
list of trademarks is not exhaustive. Other trademarks, registered trademarks,
product names, company names, brands and service names mentioned herein are
property of Open Text Corporation or other respective owners.





For further information:

For further information: Richard Maganini, Open Text Corporation, (847)
267-9330 ext.4266, rmaganin@opentext.com; Stephanie Dodge Fazio, Open Text
Corporation, (519) 888-7111, x2429, sdodge@opentext.com; Brian Edwards,
McKenzie Worldwide, (503) 577-4583, briane@mckenzieworldwide.com


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