Open Text Adds Comprehensive Social Media Capabilities to the Open Text ECM Suite, Delivers on Enterprise 2.0



    
    New Open Text Social Media Software Enables Enterprises to Connect
    People, Process and Content over Web, Mobile Devices
    

    ENTERPRISE 2.0 CONFERENCE, BOSTON, June 23 /CNW/ - Open Text(TM) (NASDAQ:  
OTEX, TSX: OTC), a global leader in Enterprise Content Management (ECM), today
announced another major part of its Enterprise 2.0 strategy with a new
software offering, Open Text Social Media, the latest addition to the Open
Text ECM Suite. The solution offers a natural and intuitive social media
application that gives people new ways of working productively together
through the Web and mobile devices, while also meeting security and compliance
demands by being integrated with a company's wider ECM system.
    Traditional tools such as email are ill-suited for the task of connecting
people in social networks, leading many employees to embrace consumer-oriented
social media technologies, with or without corporate approval. While these
tools can boost productivity, their use leads to concerns around security,
intellectual property protection, knowledge preservation and compliance. Open
Text Social Media, for the first time, gives organizations a way to address
these concerns by marrying social media technology to an enterprise-ready
content management infrastructure. The new solution adds to Open Text's
collaboration products offered in the Open Text ECM Suite, providing a
combination of document centric collaboration solutions and a new solution
that connects people to people to content in social networks designed for the
enterprise.
    Open Text Social Media also meets the demands of today's increasingly
mobile knowledge workers who demand mobile solutions that enable them to
access key corporate systems. For social media solutions to be truly
successful they need to provide a rich mobile experience. Open Text Social
Media provides this with native mobile applications for Apple iPhone and RIM
BlackBerry devices initially, with additional device support planned.
    "A virtual and mobile workforce and the explosion of user-generated
content have created a demand for a new model for enterprise collaboration.
Open Text Social Media builds on social media applications to deliver a secure
online environment where employees, customers, and partners can meet, share,
network, and experience the power of collective knowledge," said John Myers,
General Manager, Social Media at Open Text. "This new component of the Open
Text ECM Suite enables organizations to benefit from these new ways of working
together within the overall context of the organization's records and content
management strategy."
    "Like most federal government departments, we are very email centric and
keeping people up to speed involves sending project updates and supporting
documents to already overloaded inboxes," said Art Monette of Canada's Federal
Judicial Affairs, one of the organizations beta testing the solution. "Open
Text Social Media offers us central project sites with user profiles,
discussion feeds, documents and wikis - everything in one place to keep
everyone up to date. This alone is a huge timesaver. The ability to set up
user profiles with photos and background information makes a big difference in
helping people from cross-functional teams in different locations to work
better together."

    Enterprise Readiness

    Organizations are facing ever-increasing regulatory and legal
requirements that are driving demand for records management, archiving, and
discovery solutions for electronic content such as email and documents. Open
Text is a world leader in this area, and by integrating its new social media
offering with the powerful content services of the Open Text ECM Suite,
organizations can now effectively manage communications such as discussions,
blogs, and wikis with the same set of security, compliance, and archiving
policies that they use to manage email and other content today. Advanced
security mechanisms make it easy to manage who has access to information and
even enable content to be safely shared beyond the firewall to include
customers, partners and suppliers.

    Consistently Easy to Use

    When it comes to rolling out social media applications internally,
organizations have turned to one-off or point solutions. Over time, this leads
to a costly and confusing proliferation of applications and user interfaces.
Open Text Social Media, by contrast, gives customers a consistent and
integrated user interface. This means, for example, that useful information
such as online status, user pictures and profiles are always available
regardless of context (in a wiki, in a discussion, documents area etc.) This
consistency lowers deployment and maintenance costs, improves user adoption
and reduces training requirements. Key features of Open Text Social Media
include:

    
    -   Personal Dashboard - Gives users a quick overview of communities, "My
        People," My Watches" and other pending and status details.

    -   Communities - Provides a virtual space where a group of people can
        work together electronically by sharing ideas, opinions, and
        information through discussions, document sharing, and wikis.

    -   Profiles - Lets users create/edit their profiles, add a photo, update
        their status, and view other people's profiles. Mini-profiles are
        generated automatically, allowing zero-click contextual display of a
        user's name, photo, contact information and presence status.

    -   Blogs and Microblogs - Users can publish a personal blog with their
        profiles. Users can create, edit and delete their own blog postings,
        and view and comment on other people's blogs.

    -   Wikis - The Wiki tab within a community provides a simple WYSIWYG
        wiki system. Page linking is supported and an automatic navigation
        pane expands as new pages are created. Users can edit, comment, view
        past versions, email out, tag and watch wiki pages.

    -   Social Search - Fast search delivers relevant content, people, and
        communities in parallel and displays relevancy-ranked results, while
        fully respecting permissions. Real-time indexing ensures immediate
        search results and handles all community data as well as many common
        file types.

    -   Mobility - Users can access community information from smart handheld
        devices such as BlackBerry and iPhone.
    

    Availability and Further Information

    Open Text Social Media will be generally available in July, 2009. To
learn more, go to: http://cli.gs/OTSocialMedia.

    About The Enterprise 2.0 Conference

    The Enterprise 2.0 Conference explores the integration of Web 2.0
technologies in the enterprise, from both strategic and tactical perspectives.
For more information visit: www.e2conf.com. Open Text is a Gold sponsor of the
conference and will be showcasing its solutions at Booth No.615.

    About Open Text

    Open Text, an enterprise software company and leader in enterprise
content management, helps organizations manage and gain the true value of
their business content. Open Text brings two decades of expertise supporting
50 million users in 114 countries. Working with our customers and partners, we
bring together leading Content Experts(TM) to help organizations capture and
preserve corporate memory, increase brand equity, automate processes, mitigate
risk, manage compliance and improve competitiveness. For more information,
visit www.opentext.com.

    
    Safe Harbor Statement Under the Private Securities Litigation Reform Act
    of 1995
    

    This news release may contain forward-looking statements relating to the
success of any of the Company's strategic initiatives, the Company's growth
and profitability prospects, the benefits of the Company's products to be
realized by customers, the Company's position in the market and future
opportunities therein, the deployment of Open Text ECM Suite and our other
products by customers, and future performance of Open Text Corporation.
Forward-looking statements may also include, without limitation, any statement
relating to future events, conditions or circumstances. Forward-looking
statements in this release are not promises or guarantees and are subject to
certain risks and uncertainties, and actual results may differ materially. The
risks and uncertainties that may affect forward-looking statements include,
among others, the failure to develop new products, risks involved in
fluctuations in currency exchange rates, delays in purchasing decisions of
customers, the completion and integration of acquisitions, the possibility of
technical, logistical or planning issues in connection with deployments, the
continuous commitment of the Company's customers, demand for the Company's
products and other risks detailed from time to time in the Company's filings
with the Securities and Exchange Commission (SEC), including the Form 10-K for
the year ended June 30, 2008. You should not place undue reliance upon any
such forward-looking statements, which are based on management's beliefs and
opinions at the time the statements are made, and the Company does not
undertake any obligations to update forward-looking statements should
circumstances or management's beliefs or opinions change.

    Copyright (C) 2009 by Open Text Corporation. OPEN TEXT, OPEN TEXT ECM
SUITE and OPEN TEXT SOCIAL MEDIA are trademarks or registered trademarks of
Open Text Corporation in the United States of America, Canada, the European
Union and/or other countries. This list of trademarks is not exhaustive. Other
trademarks, registered trademarks, product names, company names, brands and
service names mentioned herein are property of Open Text Corporation or other
respective owners.





For further information:

For further information: Richard Maganini, Open Text Corporation, (847)
961-0662, rmaganin@opentext.com; Stephanie Fazio, Open Text Corporation, (519)
888-7111, ext.2429, sfazio@opentext.com; Brian Edwards, McKenzie Worldwide,
(503) 577-4583, briane@mckenzieworldwide.com


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