Telephone Hotline And Fact Sheet To Aid Live-In Caregivers
TORONTO, April 25 /CNW/ -
A new toll free telephone hotline, outreach team, and information fact
sheet will help employees who are part of the federal Live-In Caregiver
Program address issues regarding their employment rights.
The Ministry of Labour hotline will provide these employees, often called
nannies, with information on their rights under the Employment Standards Act,
2000 (ESA). The hotline will be supported by a specially trained team to
assist them in filing claims and link them to dedicated investigative
The ESA fact sheet for live-in caregivers provides information on wages,
hours of work, overtime pay, and other rights under the ESA. It also explains
that employers cannot punish or threaten them for asking for their rights
under the ESA.
The measures announced today are part of Ontario's strategy that will
also include introduction of legislation later this year that will, if passed,
ban placement fees and begin targeted enforcement of agencies that breach
Ontario's labour laws.
"We are taking action to help protect vulnerable employees who are in
Ontario under the federal Live-In Caregiver Program. The new telephone hotline
and information fact sheet will assist these employees while we move forward
on a made-in-Ontario solution to address broader concerns."
- Peter Fonseca, Minister of Labour
"Women working in Ontario under the federal Live-In Caregiver Program
will now be safer. The hotline and fact sheet will ensure more women know
their rights under the law and can take action when their rights aren't being
- Deb Matthews, Minister Responsible for Women's Issues
- The new toll free information hotline will be 1-866-372-3247. The
hotline will begin receiving calls on April 27, 2009.
- There were approximately 18,000 employees in Ontario in 2007 that
were part of the federal Live-In Caregiver Program.
Read the new ESA fact sheet
employees in the federal Live-In Caregiver Program
Find out more about the Employment Standards Act, 2000 (ESA)
Disponible en français
For further information:
For further information: Susan McConnell, Minister's Office, (416)
326-7710; Bruce Skeaff, Communications Branch, (416) 326-7405