AURORA, ON, Sept. 16 /CNW/ - Recognizing unique needs within the utility
industry for customized workforce management (WFM) functionality, Olameter has
today released their own WFM application, onService. Leveraging their in-field
experience combined with technology expertise, Olameter has developed
onService specifically to meet the needs of electric, water, and gas utilities
today and into the future.
onService enables the optimization of field resource distribution and
service, and allows seamless integration with other applications, including
CIS, MDMR, and AMI monitoring systems, such as Olameter's inView application.
Functionality includes customized dispatching via a web-portal which allows
work distribution by field staff and equipment attribute including location,
and training levels. onService's powerful handheld software platform provides
for customizable service order types and fields within those types, barcode,
image, and GPS capture compatibility, extensive reporting features, and more.
While onService can be deployed on any handheld with a Windows Mobile 5
operating system or higher platform, Olameter has chosen the Motorola MC
series hardware line for application deployment, and offers this hardware to
utilities choosing their leasing option.
Olameter's flat-file interface format simplifies integration and provides
seamless transfers of field data between onService and utility systems
including CIS. More complex integration can be established through the use of
"Through our hands-on experience in the field using various other
workforce management systems, Olameter identified a gap in solutions that
fully meet utilities' unique requirements while allowing rapid implementation,
comprehensive integration, cost-effective operation, and the capability to
effectively evolve to other field uses," said Brent Williams, Olameter's Vice
President of IT Solutions. "Olameter determined that the most effective way to
fill this gap was to develop a custom solution that meets overall industry
needs while allowing the implementation of utility-specific modifications, as
Olameter will offer this application on a leased or licensed basis. A
hosted onService solution will include all the necessary handheld devices,
charging cradles, accessories, software, and dispatching and integration
services for one monthly fee.
As a leading independent meter service company, Olameter offers a full
range of telemetry and back-office systems for electric, gas, and water
utilities. IT Solutions, Field Services, and Meter Shop Services are offered
individually or in combination as a turn-key solution. Olameter solutions are
designed to maximize business returns through a proven implementation model
that minimizes impact on the client. As a value-added partner, Olameter
currently services over 3 million meters across North America and assists over
70 clients achieve deliverables such as improved cash flow, reduced costs, and
enhanced customer loyalty.
For further information:
For further information: Sarah Rawlings, Manager-Inside Sales, Marketing
& Communications, Phone: (905) 726-5464, Email: firstname.lastname@example.org,