TORONTO, Jan. 21 /CNW/ - Today the Ontario Energy Board issued an order
pursuant to section 112.5 of the Ontario Energy Board Act, 1998 (the "Act")
that Summitt Energy Management pay an administrative penalty in the amount of
$70,000.00. Contracts with consumers who were subject to non-compliant
practices have been cancelled and those consumers have been reimbursed.
Summitt has provided the Board with an assurance of voluntary compliance,
under Section 112.7 of the Act. The actions that Summitt have agreed to in the
voluntary assurance are now mandatory and a failure to comply with these
requirements would be a breach of their licence obligations. Summitt has
agreed to the following:
- Any low-volume consumer who was supplied electricity or natural gas
during the period from September 2007 to April 2008 may request a
review of their contract. If they are now found to have been subject
to similar contraventions, they may request cancellation of their
contract without penalty and be provided reimbursement.
- Summitt has agreed to conduct quality assurance audits of its
reaffirmation calls and to provide a report to the Board's Compliance
Office with the results of those audits.
- Summitt will implement a program to ensure reaffirmation agents meet
the legal requirements for reaffirmation. The program will include a
- Summitt will provide the Board's Compliance Office with a copy of
their reaffirmation scripts and all other materials used by
reaffirmation agents for a period of 18 months.
The funds received by the Board will be used to support activities that
are in the public interest.
The Board's order is available at www.oeb.gov.on.ca.
A Notice of Intention to make an Order for an Administrative Penalty was
issued against Summitt on January 5, 2009. Summitt was notified that the
Ontario Energy Board, on its own motion, intended to make an Order under
subsection 112.5 of the Act requiring Summitt to pay an administrative penalty
for contravening certain enforceable provisions of the Act.
The Ontario Energy Board regulates the province's electricity and natural
gas sectors in the public interest. It envisions a viable and efficient energy
sector with informed consumers served by responsive regulation that is
effective, fair and transparent.
For more information on the Board, please visit our Web site at
www.oeb.gov.on.ca or contact the Consumer Relations Centre at 416-314-2455 or
toll-free at 1-877-632-2727.
Ce document est aussi disponible en français.
For further information:
For further information: Eric Pelletier, Ontario Energy Board, (416)