OTTAWA, October 2 /CNW/ - Objectworld(TM) Communications Corp., the
leading provider of unified communications software for Microsoft Windows(R)
platforms for small- and medium-sized businesses, has announced the general
availability of Objectworld Unified Communications Server(R) 4.2. Objectworld
Unified Communications (UC) Server 4.2 delivers all of the productivity
benefits of presence to the Microsoft Windows desktop, and features drag and
drop call-routing, integrated Windows Desktop Search and more.
Objectworld UC Server(R) provides businesses with flexible, end-to-end
business communications solutions for the Microsoft platform. This new version
of Objectworld UC Server introduces ucCompanion(TM) Live-Attendant, a new
component that delivers significant productivity and line-of-business
integration enhancements, as well as a number of telephony features including
call queuing, teleconferencing and SIP trunking.
"Objectworld UC Server delivers a number of tremendous enhancements
primarily focused on simplifying business process integration and
contextualizing communications," said Martin Suter, Objectworld's president.
"With integrated presence capabilities, employees can see which of their
coworkers is available to take a call, who is out to lunch, when they'll be
back, and so on. Integrated Windows Desktop Search allows an employee to
instantly access all of the corporate information available about a caller in
whatever form it takes. No other product provides these features today."
The depth and breadth of integration across the Microsoft platform is
unprecedented in the industry. In addition to the ability to manage telephony
from within Active Directory(R) for the first time, Objectworld UC Server
fully supports Windows Small Business Server, Windows Vista, Exchange, SQL
Server, Office (Outlook, SharePoint), and Windows Desktop Search.
ucCompanion Live-Attendant. ucCompanion Live-Attendant provides a visual,
SIP-based collaboration environment that allows employees to quickly see who
is available to take a call and route the call accordingly. Using real-time
presence information about every phone, operators can provide professional
call coverage for the entire organization. ucCompanion also includes a soft
phone, allowing teleworkers to place calls through the corporate phone system
wherever they are.
Integrated Windows Desktop Search. UC Server automatically searches for
all available information on a given caller, including e-mail, voicemail and
fax messages, Word documents, Excel spreadsheets, as well as corporate
document repositories like Microsoft(R) SharePoint(R) Server.
Out-dialing. The new outbound dialer enables the rapid development of
sophisticated unified communications solutions with existing line-of-business
applications. With Objectworld UC Server's application creation environment
and application server, customers are automating business processes as diverse
as school absentee notification, automatic appointment reminder, accounts
receivable collection and call-out lists to obtain a substitute worker.
SIP Trunking. A wizard-based configuration for SIP trunking lets
customers deploy VoIP network connectivity easily and cost-effectively.
Businesses can also receive a cost reduction of 30% or greater on phone
service and long distance via SIP trunking with an Internet Telephony Service
Teleconferencing. The new "meet-me" teleconferencing feature allows
businesses to efficiently collaborate with branch offices, customers and
partners remotely, decreasing the costs associated with travel as well as the
cost associated with outsourced teleconferencing.
Active call queues. Active call queue functionality allows calls to be
routed automatically (for sales or support, for example), or interactively
based on the caller's choices.
"We're very eager to provide this new version of Objectworld UC Server to
our customers," said Ken Lewis, vice president North American sales of
Interwork Technologies, an Objectworld authorized distributor. "Our customers
need unified communications tools to respond effectively to their customers.
They need software that helps them effectively manage and enhances the
business communications productivity of a decentralized workforce. Objectworld
UC Server is the only Microsoft-centric product that addresses those
requirements for SMBs today."
About Objectworld Communications Corp.
Objectworld Communications Corp. is the leading provider of unified
communications software for Microsoft(R) Windows(R) platforms for small- and
medium-sized businesses and a Microsoft(R) Gold Certified ISV Partner.
Objectworld products increase business productivity and cut costs and
complexity with IT Telephony(TM) -- software that replaces traditional PBX
systems with a SIP VoIP phone system and provides powerful unified messaging
and unified communications productivity tools, seamless integration with
Active Directory(R) for easy, central management, and a point-and-click
service creation environment and application server that links business
communications with business process. With Objectworld and Objectworld
Connect(TM) Partner products, Microsoft-certified Solution Providers can
provide their customers with simple, flexible, end-to-end business
communications solutions. www.objectworld.com
For further information:
For further information: MRB Public Relations, Inc. (for Objectworld)
Nicole Buono, 732-758-1100 ext. 111 email@example.com or Objectworld
Communications Corp. Cheryl Rice, 613-599-9698 ext. 343 Vice President,
Marketing Communications firstname.lastname@example.org