All Nutro Pet Foods Currently on Store Shelves Are Safe to Feed Your Pets;
FDA Stops Imports From a Chinese Manufacturing Company
CITY OF INDUSTRY, Calif., April 2 /CNW/ -- It has been reported that the
U.S. Food and Drug Administration (FDA) has stopped imports from a Chinese
manufacturing company whose wheat gluten tested positive for melamine, a
substance that is now being linked to the Menu Foods pet food recall.
As additional information becomes available regarding the Menu Foods
recall, Nutro Products is ensuring that it provides updates to its customers,
and is offering the following key facts concerning Nutro pet food products:
* All Nutro pet foods currently on store shelves are safe to feed your
* Nutro's dry pet foods do NOT contain wheat gluten.
* Nutro's dry pet foods are NOT produced by Menu Foods.
* NONE of Nutro's dry pet foods are subject to the Menu Foods recall.
"It is of utmost importance to us that we provide up-to-date information
about Nutro's products given the ongoing flurry of information regarding the
Menu Foods' recall," said Dave Kravis President and CEO of Nutro Products.
"There has been a lot of speculation and confusion. We want to clear up any
misinformation that has been circulated. Most importantly, we want our
customers to know that they can and should feel absolutely safe feeding any
Nutro pet foods currently on store shelves to their pets. We also want them
to know that if they have any questions or concerns, they should contact us
directly. We have added additional customer service representatives to
respond to calls and emails we've received since Menu Foods announced its
recall. We are committed to responding to each and every customer's
On Friday, March 30, 2007, the U.S. Food and Drug Administration
announced that it detected the compound melamine in samples of Menu Foods'
recalled pet food products. In addition the FDA indicated that the substance
had been detected in wheat gluten sourced from a Chinese manufacturing
company. Wheat gluten is an ingredient that had been used in the recalled pet
food. Since the FDA's announcement regarding melamine and the Chinese wheat
gluten, some pet food companies have recalled additional products. All Nutro
pet foods currently on store shelves are safe to feed pets. Importantly, no
Nutro dry pet foods contain wheat gluten.
Nutro's products are 100% guaranteed and all returned product will be
refunded. Nutro customers who feel a Nutro product in any way contributed to
the illness or death of their pet(s) should contact the company's Consumer
Services Department at 800-833-5330 and provide the information requested.
These requests will be resolved as quickly as possible. Detailed information
is also available on our website at www.nutroproducts.com. Additionally,
general information about Menu Foods' recall is available at
David A. Herbst
213.486.6560, ext. 314
For further information:
For further information: David A. Herbst of MWW Group, +1-213-486-6560,
ext. 314, for Nutro Products Web Site: http://www.menufoods.com/recall