New Brunswick poised to become national leader in knowledge solutions



    Innovatia to open a research and development lab in Saint John

    SAINT JOHN, NB, Dec. 6 /CNW/ - The New Year will see Innovatia launch its
new research and development lab. The Innovatia R&D Centre will create new
products to revolutionize the way business information is structured,
organized and shared in the quickly evolving business world.
    "In practical terms, in today's information age businesses need better
ways to manage huge volumes of information available online and within our
organizations," said Blair Morgan, Director R&D, Innovatia. "Information
overload and the inability to quickly access the right information affects the
bottom line - in terms of both productivity and cost."
    "It's getting increasingly difficult to find the information you need
when you need it," continued Morgan. "There are over one billion gigabytes
available online-- that's over 500 million miles of books stacked end to end.
People get frustrated trying to find targeted information to complete a simple
task. They end up paging through a 200 page manual to find out how to turn the
ringer off on their cell phone."
    The R&D Centre will employ knowledge management experts and academic
researchers with insight into the information challenges facing today's
businesses. The lab will feature equipment for demonstrating new techniques in
documentation and eLearning, as well as testing stations for new technologies
used in technical authoring and information sharing. The lab will also feature
production facilities for podcasts and webinars, increasingly popular vehicles
for information sharing.
    Innovatia has invested almost $3 million dollars over the past two years
on other research projects, including information categorization for more
efficient and accurate information searches, creation of interactive standard
operating procedures for technical support personnel, and developing methods
to re-use information across multiple formats for multiple purposes.
    "Innovatia is poised to become a thought leader in the knowledge
management industry, which has tremendous potential to attract and grow
business development opportunities right here in New Brunswick," said Minister
Greg Byrne, Business New Brunswick. "It demonstrates a commitment to improving
academic and business applications, which will help streamline the way New
Brunswick companies do business. "
    Innovatia's Research and Development Centre will officially open its
doors in late January.

    About Innovatia

    Innovatia Inc, a wholly owned subsidiary of Bell Aliant
(www.bell.aliant.ca), provides Next Generation knowledge management solutions
to clients facing implementation, training, support, and sales challenges
associated with complex technologies. Innovatia's unique single source
methodology captures, configures, and re-uses information across an
organization to meet various knowledge requirements, resulting in enhanced
employee performance, increased sales and operational efficiencies, and time
and cost savings. Innovatia employs more than 300 people globally with
expertise in documentation, eLearning, knowledge support, information
architecture and auditing, and serves over 1,500 customers in 29 countries
around the world from offices in Canada, the United States and Europe.

    Visit our website at www.innovatia.net.




For further information:

For further information: Mara Mallory, Marketing and Communications
Manager, Innovatia, Inc, (506) 674-7037, Mara.Mallory@innovatia.net

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INNOVATIA

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