'In-Building' Mobile Solutions Improve Voice Quality and Simplify
Installations for Enterprise Wireless Communications
Kansas State University Employees Count on Avaya Mobility to Conduct
Business and Handle Student Needs While on the Go
BASKING RIDGE, N.J., April 16 /CNW/ -- Avaya today announced new Internet
protocol (IP)-based wireless devices for businesses that help highly mobile
workers remain connected to colleagues and customers - and improve their
productivity - as they roam within a work campus. The devices use the latest
open standards-based communications technologies, and offer a range of models
that serve the in-building wireless needs of all kinds of businesses.
Avaya pioneered enterprise mobility with wireless devices and IP
applications that enable businesses to benefit from Intelligent Communications
in an 'always on' world. The new devices help organizations get the most out
of their wireless local area network (WLAN), with enhancements that drive
better voice quality, faster installations, and simplified access to telephony
functions and innovative applications.
Avaya's new introductions offer a choice of Voice over WLAN (VoWLAN) and
Digital Enhanced Cordless Technology (DECT) models, providing businesses with
a cost-effective mobility solution that operates on any IP infrastructure.
Avaya 3641 and 3645 VoWLAN handsets: These rugged IP wireless devices are
designed for busy settings and industrial environments, such as warehouses or
hospitals, and feature protection from dust, water or random impact. They
provide users with an Avaya wireless device that now supports the 802.11 'a'
frequency (in addition to prior 'b' and 'g' support), which enhances voice
quality through reduced wireless interference. These models also feature
capabilities such as push to talk for instant communications, and can be
easily enhanced by third-party applications, including messaging, nurse call
systems, and alarm alerts.
Avaya 3631 VoWLAN handset: Ideal for office settings, this new color
display IP wireless handset is a sophisticated, yet low-cost solution for the
roaming office worker that uses 802.11 b and g WLANs. It is designed to be
easily installed on any WLAN network, allowing companies to quickly and cost-
effectively deploy mobility to workers.
Avaya 3711 IP Digital Enhanced Cordless Technology (DECT) Handset: DECT
technology was recently ratified by the FCC for use in North America, after
having provided highly-reliable wireless voice communications for enterprises
in other global regions. Avaya now provides IP DECT as a voice-optimized
option to WiFi, providing scalable and secure wireless voice communications
using cordless technologies. Avaya DECT handsets are ideal for businesses that
do not want to co-mingle voice and data on the same wireless network, while
providing high-quality mobile voice communications.
"The demand for on-campus wireless solutions is steadily increasing,"
said Nathan Dyer, senior analyst, enterprise mobility at Yankee Group.
"Today's mobility market is focused on supporting the road warrior, even
though one- third of mobile workers roam primarily in the office. Because
voice remains the killer application for mobile employees, voice over wireless
LAN and DECT solutions will resonate with companies supporting a large
intra-office mobile workforce."
Kansas State University Makes Mobility Easy with Avaya IP Solutions
Avaya's wireless solutions serve mobile workers in many different
industries, including the education market, as demonstrated by Avaya customer
Kansas State University (KSU), a leading institution that offers undergraduate
and advanced education opportunities.
KSU required mobile voice communications that were simple to install and
use, and allowed personnel to remain highly productive while traveling across
a large campus of approximately 100 buildings. Avaya IP mobility solutions
meet these needs, and make work easier for employees like Linda Grubbs,
administrative assistant for the university's highly-regarded athletic
department, who uses the new Avaya 3631 VoWLAN handset daily.
"I often leave my desk to handle all different types of errands across
campus," said Grubbs. "With my old wireless phone, there were too many steps
to take to manage communications when I left my desk. Now, the 3631 makes it
simpler to conference call, speed dial or manage multiple lines while I am
roaming on campus. It makes my job so much easier."
In addition to its in-building wireless capabilities, KSU's mobility
solution goes far beyond campus walls with Avaya Extension to Cellular, a
solution that enables mobile workers to receive on their cell phone incoming
calls actually dialed to their desk phones. The athletic department, for
example, often takes trips around the state and country to play games and
recruit athletes, requiring a high degree of mobility as they travel.
SKC, an Avaya Authorized BusinessPartner, guided KSU through its
selection of Avaya Mobility Solutions, and provided expert support and counsel
during beta testing of the solutions.
"Businesses require their employees to be increasingly mobile - their
success relies on it. This in turn drives the demand for devices that make
individuals more productive, even while not at a desk," said Geoffrey Baird,
Avaya's vice president and general manager, Appliances, Mobile and Small
Systems Division. "Avaya's new wireless devices extend the company's strategy
of delivering enhanced user experiences through Intelligent Communications,
while enabling companies to reach a whole new level of mobility."
The 3631, 3641 and 3645 VoWLAN wireless devices are now available
globally. The Avaya 3711 IP DECT handset is currently available in Europe and
the Middle East, and is scheduled for release in North America in May 2007.
Avaya delivers Intelligent Communications solutions that help companies
transform their businesses to achieve marketplace advantage. More than 1
million businesses worldwide, including more than 90 percent of the FORTUNE
500 (R), use Avaya solutions for IP Telephony, Unified Communications, Contact
Centers and Communications Enabled Business Processes. Avaya Global Services
provides comprehensive service and support for companies, small to large. For
more information visit the Avaya Web site: http://www.avaya.com.
For further information:
For further information: Media, Jonathan Varman, (908) 953-6432,
firstname.lastname@example.org, or Investors, Matt Booher, (908) 953-7500,
email@example.com, both of Avaya, Web Site: http://www.avaya.com/