NetCracker Automates TELUS Service Fulfillment



    Mass Market and Business Implementations Transform the Service Layer for
TELUS Customers

    WALTHAM, MASS., June 11 /CNW/ - TELUS has successfully implemented
NetCracker's Service and Network Inventory and Provisioning solutions for
converged services, including IPTV and other next-generation customer
services.

    "To enable the rapid launch of converged services like TELUS TV we needed
next-generation operational support systems (OSS) that can keep up with the
rapidly-evolving landscape," said Kevin Salvadori, Executive Vice-president,
TELUS Business Transformation and CIO.

    TELUS, an $8.8 billion Canadian telecommunications carrier, provides a
wide range of communications products and services including data, Internet
protocol (IP), voice, entertainment, and video.

    Transforming the Service Layer for TELUS

    In 2005, TELUS began a significant business transformation initiative to
streamline its OSS to facilitate the introduction of new technologies. This
continued initiative is focused on deploying the next generation of converged
infrastructure to re-engineer and automate TELUS' service fulfillment
processes for voice and data products.

    TELUS selected NetCracker to build the foundation for this automation and
transform the order-to-activate cycle. As a result of NetCracker's deployment,
mass market (residential) customer orders for Triple Play--including broadband
access, IPTV, and voice services--are now supported in the next-generation
system.

    TELUS has also successfully deployed NetCracker software for its
enterprise customers, supporting advanced services such as Layer 2 and Layer 3
Virtual Private Networks (VPNs) with MultiProtocol Label Switching (MPLS). In
both consumer and business implementations, NetCracker's solution for TELUS
focused on creating a flexible and scaleable service layer that can act as the
foundation for the delivery of new services to its business and residential
customers.

    NetCracker product modules deployed at TELUS include Order Management,
Service Inventory, Service Provisioning & Activation, Resource Inventory, and
Discovery & Reconciliation.

    "We look forward to continuing our support for TELUS' leading-edge OSS
transformation as they implement next-generation services using NetCracker's
highly automated fulfillment and provisioning solutions," said Andrew
Feinberg, President and CEO of NetCracker Technology.

    About NetCracker Technology

    NetCracker Technology is the leading global solution company enabling
service providers to rapidly deliver and effectively manage convergent and
content-rich offerings. NetCracker delivers service and resource management
through its software and implementation expertise. NetCracker's portfolio
includes industry solutions focused on specific verticals, such as Triple
Play, and pre-integrated product modules. The core modules include Service
Inventory, Resource Inventory, Service Provisioning & Activation, Discovery &
Reconciliation, Design & Planning, Customer Impact Analysis, Outside Plant,
Order Management, Asset Management, and Telecom Cost Management. Founded in
1993, NetCracker Technology is headquartered in Waltham, MA, and can be
reached at +1-781-419-3300 or www.netcracker.com.

    NetCracker is a registered trademark of NetCracker Technology Corp. All
other company or product names mentioned in this press release may be
trademarks or registered trademarks of the respective companies with which
they are associated.

    About TELUS

    TELUS (TSX: T, T.A; NYSE:   TU) is a leading national telecommunications
company in Canada, with $8.8 billion of annual revenue and 10.8 million
customer connections including 5.1 million wireless subscribers, 4.5 million
wireline network access lines and 1.1 million Internet subscribers. TELUS
provides a wide range of communications products and services including data,
Internet protocol (IP), voice, entertainment and video. Committed to being
Canada's premier corporate citizen, we give where we live. Since 2000, TELUS
and our team members have contributed more than $91 million to charitable and
non-profit organizations and volunteered more than 1.7 million hours of
service to local communities. Eight TELUS Community Boards across Canada lead
our local philanthropic initiatives. For more information about TELUS, please
visit www.telus.com.




For further information:

For further information: Media: SmartMark Communications for NetCracker
Juliet Shavit, 215-504-4272 jshavit@smartmarkusa.com or NetCracker Technology
Donna Bastien, 781-419-3367 Director of Marketing
donna.bastien@netcracker.com

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NETCRACKER TECHNOLOGY

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