Nerds On Site is a technology services company committed to
"NormalSpeak" rather than "NerdSpeak"
TORONTO, Aug. 24 /CNW/ - John and David, the founders of NERDS ON SITE,
know that communication and relationship-building skills are fundamental to a
successful business. They've demonstrated their commitment to Nerds and their
customers by making customer-friendly communication training a part of The
University of Nerdology - an internal education program offered to all Nerds.
Information Technology - the very words can strike fear into the hearts
of many. "IT-speak" may as well be an entirely different language to most of
us, and trying to follow along as an IT professional explains what a computer
system has, does, and needs is enough to cause some to break out in hives.
However, the reality is that businesses and individuals have constant IT
needs - from eliminating down time to optimizing networks and systems to
maintenance and protection. Therefore we all need an IT expert, sometimes a
team of experts that we can turn to for fulfillment of all our technology
Enter Nerds On Site, with an entire team of Nerds who not only bring 250+
technology competencies to the table, but also a communication style and
approach that is a novelty in the technology services industry - "NormalSpeak"
rather than "NerdSpeak". Nerds are friendly, highly trained professionals who
take the time to talk with their customers, understand their needs, fully
explain solutions and recommendations, and follow up to make sure each
customer is completely comfortable and satisfied. Nerds will never, ever talk
in terms that are tech-y or confusing, and they don't sound like they are
reading from an IT manual. Not only that, they are available 24/7 365 days a
year, and offer numerous services to make your tech life easier and less
How does a computer Nerd learn to communicate effectively? Through the
University of Nerdology - a progressive series of classes. Focused on
relationship-building, effective communication and sales skills is offered to
all Nerds, in addition to a complete array of technical courses via the
University of Nerdology.
Here is what Nerd Tim Frayne had to say about completing a recent
communications course. "In my work it's easy to focus solely on the computer
that needs to be fixed, when what really matters are the people in front of
the computer. By sitting down, asking questions, listening and talking about
their needs I gain insight into areas of their business that I can improve
with technology. And that increases the bottom line of their business! By
using the principles taught and practiced in the course I have better
relationships with my customers which results in better service for them. When
you know your customers well you know how to make their lives easier." To read
more about Tim's experience, visit blog.nerdsonsite.com.
Amazingly enough, Nerds know how to build a relationship between you,
your computer, and your Nerd - a true rarity in today's high-tech, fast-paced
For further information:
For further information: Laurie Lauzon, Tel: (519) 944-2441, Email: