National Quality Institute - General Media Release



    TORONTO, Sept. 9 /CNW/ - The National Quality Institute is pleased to
announce that 21 Canadian organizations will receive awards for outstanding
achievements in quality, customer service, and a healthy workplace.
    Kevin Dougherty, Board Chairman of the National Quality Institute and
President of Sun Life Global Investments, says the award recipients represent
outstanding role models of effectiveness and leadership. Mr. Dougherty added
that the recipients, and more than 230 members of the National Quality
Institute, are making a positive impact on the growth of the Canadian economy.

    The Canada Awards for Excellence is an annual awards program to recognize
business excellence in quality, customer service, and a healthy workplace.
Since 1984, the awards have been presented to private and public sector
organizations of all sizes that are world class, says Allan Ebedes, President
and CEO of the National Quality Institute.

    The National Quality Institute is a not-for-profit, independent
organization whose goal is to help Canadian private and public sector
organizations to implement programs of excellence. The National Quality
Institute works with organizations to manage self-assessment activities,
review business processes, and develop improvement programs. Today, Canadian
organizations and businesses increasingly recognize that a healthy workplace
helps to attract and retain staff.

    The Canada Awards for Excellence, presented annually since 1984,
recognize outstanding performance in the areas of quality and a healthy
workplace. In 2004, the Small Business and Education awards categories were
added, and in 2006 the Order of Excellence was introduced.
    The awards will be presented at the 2008 Canada Awards for Excellence
Gala Dinner on Monday, October 20th at the Metro Toronto Convention Centre.


    
                                   EDITOR
                 A FULL LIST OF THE AWARD RECIPIENTS FOLLOWS


    Recipients of the 24th Canada Awards for Excellence, 2008


    ORDER OF EXCELLENCE AWARD

    This is the highest level of recognition presented by the National Quality
Institute.
    The following organizations have successfully maintained a focus on
excellence over the long term. These awards will be presented by NQI's
Champions of Excellence: Sun Life Financial, Canada, and The Power Within.

    -   American Express, Markham, Ontario - Quality & Healthy Workplace(R)

    -   Buffett & Company Worksite Wellness Ltd. - Small organizations:
        Healthy Workplace(R)

    -   R.H. King Academy, Toronto, Ontario - Education

    -   Vincent Massey Public School, Ottawa, Ontario - Education


    ORGANIZATIONAL QUALITY AND Healthy Workplace(R) AWARD

    This award is based on the National Quality Institute's Canadian Framework
for Business Excellence, and the Canadian Healthy Workplace(R) Framework.
Presented by The Power Within.

    -   Toronto East General Hospital, Toronto, Ontario - Gold Award

    -   Trillium Health Centre, Mississauga, Ontario - Gold Award

    -   Saint Elizabeth Health Care, Markham, Ontario - Bronze Award


    QUALITY AWARD

    This award is based on the Canadian Framework for Excellence, which is
used by numerous organizations as a management model for continuous
improvement and the achievement of significant operational results. These
awards will be presented by Purolator Courier Ltd. and Sun Life Financial,
Canada.
    To receive the Gold Trophy, organizations must have fully met the National
Quality Institute's Quality Criteria, with documented overall achievements and
results. To receive Silver and Bronze recognition, organizations must be at
the equivalent of Level 3 in the National Quality Institute's Progressive
Excellence Program.
    The National Quality Institute's Progressive Excellence Program
(NQI PEP(R)) is a target-driven, incremental approach to applying excellence
criteria.

    -   City of Kamloops, Kamloops, British Columbia - Gold Trophy

    -   IAPA (Industrial Accident Prevention Association), Mississauga,
        Ontario - Gold Trophy

    -   Hill & Knowlton Canada, Toronto/Ottawa, Ontario - Gold Trophy

    -   Alberta Gaming & Liquor Commission - Technical Services Branch,
        St. Albert, Alberta - Silver Award

    -   Alberta Municipal Affairs - Municipal Dispute Resolution Initiative,
        Edmonton, Alberta - Silver Award

    -   Alberta Seniors & Community Supports - Excellence in the Lives of
        Persons with Developmental Disabilities, Edmonton, Alberta - Silver
        Award

    -   Manulife Financial - Individual Wealth Management Operations,
        Waterloo, Ontario - Silver Award

    -   Ministry of Natural Resources - Southern Region, Peterborough,
        Ontario - Silver Award

    -   Forest and Range Evaluation Program - BC Ministry of Forests and
        Range, BC Ministry of Environment, Victoria, British Columbia -
        Silver Award

    -   Alberta Agriculture and Rural Development - Agricultural Education &
        Training Branch, Edmonton, Alberta - Bronze Award

    -   Alberta Alcohol and Drug Abuse Commission - Edmonton Youth
        Residential & Detoxification Treatment Programs, Edmonton, Alberta -
        Bronze Award

    -   Alberta Seniors & Community Supports - Graduated Supports
        Occupational Health & Safety Program, Calgary, Alberta - Bronze Award


    Healthy Workplace(R) AWARD

    The Healthy Workplace(R) award, presented by Great-West Life, London Life,
and Canada Life, is based on the National Quality Institute's Canadian Healthy
Workplace(R) Framework developed in partnership with Health Canada and in
association with professionals from the health and wellness sector.

    -   IAPA (Industrial Accident Prevention Association), Mississauga,
        Ontario - Gold Trophy

    -   New Brunswick Power (NB Power), Fredericton, New Brunswick - Silver
        Award


    CUSTOMER SERVICE AWARD FOR SMALL BUSINESS

    This award recognizes excellence in organizations with less than
50 employees, and is based on the National Quality Institute's Quality
Criteria for Small Business. Presented by Ricoh Canada Inc.

    -   Print Audit, Calgary, Alberta - Gold Trophy


    RECOGNITION OF ACHIEVEMENT AWARD
    

    The honourary Recognition of Achievement Award is presented by the NQI
Board of Governors in recognition of an individual's outstanding performance
in advancing the quality of life of Canadians, and for business excellence.
The award also recognizes their leadership and their contributions to
enhancing the well-being of the communities in which they operate.
    A Recognition of Achievement Award will be presented to
Lieutenant-General The Honourable Roméo A. Dallaire (Retired), Senator, and
author of Shake Hands With the Devil, for the leadership he has demonstrated,
and for his outstanding contribution to the quality of life of Canadians and
humanity.
    Sir Richard Branson, Founder, Virgin Group will also receive a
Recognition of Achievement Award for his contributions to business excellence.
    The 2008 Summit will also feature presentations by some of Canada's
best-managed organizations, and a keynote address by Lieutenant-General The
Honourable Roméo A. Dallaire.
    Her Excellency, the Right Honourable Michaelle Jean, C.C., C.M.M.,
C.O.M., C.D., the Governor General of Canada, is the Vice-Regal Patron of the
Canada Awards for Excellence.





For further information:

For further information: Kevin Dougherty, Board Chairman of the National
Quality Institute, c/o Yvonne D'Souza - Sun Life Global Investments, (416)
979-6260; Allan Ebedes, President and CEO, National Quality Institute, (416)
251-7600, ext. 233


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