MISSION POSSIBLE: RAISING WORKERS' SPIRITS - Survey: Most Companies Taking Action to Boost Employee Morale



    TORONTO, Feb. 23 /CNW/ - To offset the effects of a sagging economy,
companies are taking steps to boost employee morale, a new survey finds.
Nearly nine in ten (89 per cent) chief financial officers (CFOs) interviewed
said they are implementing strategies to buoy the mood of their teams.
However, not all employers have jumped on the bandwagon - approximately one in
ten (11 per cent) executives said their firms aren't doing anything to improve
morale.
    The most common way businesses are attempting to raise workplace morale
is through increased and improved communication, cited by 49 per cent of
respondents. Also of note, more than one in four (28 per cent) have offered
additional professional development opportunities and 25 per cent have offered
their employees further financial rewards.
    The survey was developed by Accountemps, the world's first and largest
specialized staffing service for temporary accounting, finance and bookkeeping
professionals. It was conducted by an independent research firm and is based
on telephone interviews with more than 270 CFOs across Canada.
    CFOs were asked, "In the past 12 months, what steps, if any, has your
company taken to improve employee morale?" Their responses(*):

    
    Increased frequency, quality of communication ...................... 49%
    Provided additional professional development opportunities ......... 28%
    Offered additional financial rewards ............................... 25%
    Enhanced employee recognition programs ............................. 20%
    Conducted additional team building activities ...................... 20%
    No steps taken ..................................................... 11%

    (*) Multiple responses allowed; 89 percent of CFOs said their companies
        have taken steps to improve employee morale
    

    "Proactive communication with employees during times of economic
uncertainty can help maintain employee motivation and morale," said Kathryn
Bolt, district president of Accountemps. "By keeping top performers engaged,
companies improve their chances to retain these individuals and strategically
position themselves for when the economy rebounds."
    Bolt noted, "Talking openly about a downturn in your business can help
people feel more included and less anxious. Staff meetings and one-on-one
discussions are effective means to calm employee concerns while possibly
gaining some helpful business development and cost-savings ideas."
    She added that although financial rewards are a powerful motivational
tool, not all incentives have to involve an expense. "Several low or no-cost
ways to improve employee morale may include adopting flexible schedules when
appropriate, writing a personal thank-you note for a job well done or letting
people leave early one night."
    For more ideas about how to improve morale and avoid common management
pitfalls, request a free copy of The 30 Most Common Mistakes Managers Make in
an Uncertain Economy at www.rhi.com/30Mistakes.

    About the Survey

    The national study was developed by Accountemps, a division of Robert
Half International and the world's first and largest specialized staffing
service for temporary accounting, finance and bookkeeping professionals. It
was conducted by an independent research firm and is based on more than 270
telephone interviews with CFOs from across Canada.

    About Accountemps

    Accountemps has more than 360 offices worldwide and offers online job
search services at www.accountemps.com.





For further information:

For further information: Kristie Perrotte, (416) 350-2330,
kristie.perrotte@rhi.com


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