Media Advisory - RBC's Top Online Security Expert Available for Comment



    TORONTO, March 5 /CNW/ - Canadians need to be vigilant in protecting
themselves against fraud and according to one of RBC's top experts, the best
way continues to be through education and knowledge.
    March is Fraud Prevention Month and to help raise awareness about the
dangers of online threats, RBC's Jim O'Donnell, senior vice-president and
chief information security officer is available for media commentary regarding
topics related to online security.
    Here are 10 practical and useful tips from RBC experts that will protect
you against computer fraud:

    
        1. Protect your personal information. Be aware of current online
        ploys that try to get you to provide personal and/or financial
        information. Do not respond to unsolicited e-mails or phone calls
        that ask for confidential information.

        2. Don't Open Suspect E-mails. If you don't know the source of an
        e-mail or if it looks suspicious, do not open it. Never click on a
        link or attachment in an e-mail that you suspect may be fake. See
        RBC's Phishing Resource Centre
        (http://www.rbc.com/security/phishing.html) for more details.

        3. Remember to log off. Ensure that you always properly log off and
        close your browser. This will prevent others from being able to view
        this information later.

        4. Safeguard your PINs and passwords. Never share your passwords and
        use ones that are difficult to guess, preferably ones that include a
        mix of letters and numbers. Change your passwords frequently.

        5. Be wary of pop-up windows. Especially those that request financial
        or identification information. Avoid clicking any "action" buttons
        within a suspect pop-up window.

        6. Keep your computer healthy. It is very important to check the
        websites of your operating system and web browser vendors for
        software "patches" and updates in order to protect against software
        vulnerabilities.

        7. Use antivirus software. Antivirus software can protect you from
        potentially damaging viruses that can enter your computer without
        your knowledge. You should always use up-to-date antivirus software
        and one that is capable of scanning files and e-mail messages for
        viruses.

        8. Use personal firewalls. A firewall creates a barrier between your
        computer and the rest of the Internet. It can help to protect against
        malicious attacks and block certain types of data from entering your
        computer.

        9. Use anti-spyware. Anti-spyware will help to protect your computer
        against unwanted software from being installed without your
        knowledge. Anti-spyware also helps protect against slow performance.

        10. Use anti-spam software. Spam is a growing source of computer
        viruses. Use up-to-date anti-spam software along with your antivirus
        software. If you receive spam, remember this: don't try, don't buy
        and don't reply. Just delete it.
    

    RBC is continually educating clients through its public and online
banking sites at www.rbc.com, and www.rbcroyalbank.com, and its Financial
Fraud brochure located in branches across the country.





For further information:

For further information: or to arrange an interview with our expert,
contact: Jackie Braden, Media Relations, (416) 974-2124,
jackie.braden@rbc.com


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