Media Advisory - Overcoming a Perfect Storm to Improve 21st Century Government Services



    
    New study finds challenges range from dealing with employee resistance to
    change to increased citizen expectations to fiscal constraints due to the
    economy
    

    TORONTO, June 16 /CNW/ - In today's economic times, author Thomas
Friedman's notion that an honest and effective civil service is critical to a
nation's competitive success resonates more than ever.
    Canadian government departments, Crown corporations and agencies are
faced with the task of delivering on this vision while trying to address some
very real challenges, including:

    
    -   Modernizing services for Canadians while simultaneously coping with
        the management of massive amounts of data needed to achieve this.

    -   Managing the generational shift in employees: meeting the needs of
        retiring boomers as well as incoming Gen X and Ys.

    -   Adjusting programs and policies during an era of fiscal constraints.

    -   Increasing cooperation between jurisdictions.

    -   Improving accountability and productivity.

    Please join SAS Canada for this exclusive public sector event where IDC
Canada will share the findings from a recent research study focusing on
service modernization in government.

    Date & Time:    June 23, 2009
                    8:30am - 12:00pm

    Who:            Alison Brooks
                    IDC Canada - Director of Public Sector Research

                    Mario Ianniciello
                    Regional Sales Director (Eastern Region), SAS Canada

    Location:       Fairmont Château Laurier
                    1 Rideau Street
                    Ottawa, Ontario
                    Canadian Room
    





For further information:

For further information: To RSVP, please contact: Chris Conrath,
cconrath@environicspr.com, Environics Communications, (416) 969-2716

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