Health Service Navigator® now available to thousands of holders of Affinity health and critical illness insurance at no additional cost
ONTARIO, Nov. 28, 2011 /CNW/ - Manulife Financial announced today that
it has expanded access to Health Service Navigator® to thousands more
Canadians who hold health insurance and critical illness insurance
through Affinity Markets. Offered at no additional cost to Affinity
policyholders, Health Service Navigator provides users with important
health news and tools to assist them in navigating the Canadian
healthcare system, including online exclusive access and the ability to
contact a call centre to discuss medical condition information.
Health Service Navigator offers policyholders a wide range of services
and the latest healthcare information, including: help in finding a
family doctor or specialist; access to a health screening guide;
community support groups; determining expenses covered by provincial
health plans; and a health and drug library. It also allows
policyholders, where appropriate, the opportunity to seek expert
medical second opinions from 'world-class' institutions including the
Mayo Clinic, Children's Hospital of Boston and UCLA Healthcare.
Manulife Financial initially introduced Health Service Navigator through
its Group Benefits division in 2007.
"Today more than ever, Canadians are faced with the difficult task of
finding information they can trust and rely upon while navigating our
complex health care system," noted Gavin Robinson, Senior
Vice-President, Affinity Markets. "As a leader in group and individual
health insurance, we are proud to offer more Canadians the valuable and
easy-to-access insight and support provided by our Health Service
A recent study by the Health Council of Canada found that only 48 per cent of Canadians feel engaged and are active participants in their own health care.1 By offering more Canadians access to the integrated services provided
by Health Service Navigator, Manulife Financial is helping address this
issue and empower more patients to participate in the management of
their own health care concerns.
"Opening the door to Health Service Navigator at no additional cost to
so many individuals already protected by our individual health and
dental insurance and critical illness insurance is something we know
can make such an important difference," said Mr. Robinson. "Being able
to go online to Manulifehealth.ca to get proven valuable information is
what our customers deserve. And being able to pick up the phone and
talk to a caring professional for help - especially when a medical
second opinion is what you need - can help relieve the worry of a
difficult health situation and enable a person to concentrate on
staying well or getting care."
About Affinity Markets
Affinity Markets is a division of Manulife Financial that offers a broad
range of life, disability, creditor, health and travel insurance
directly to the consumer and through professional and alumni
associations, retiree organizations, financial institutions, retailers,
travel groups, agents and other specialty distribution channels. With
over 200 partner sponsors, insuring over 1 million Canadians, Manulife
Financial's Affinity Markets is the leader in the affinity marketplace
for health, life and travel insurance.
About Group Benefits
Group Benefits is a division of Manulife Financial that offers plans to
complement and supplement provincial health plans, Workers'
Compensation, CPP/QPP, and other programs.
About Manulife Financial
Manulife Financial is a leading Canada-based financial services group
operating in 21 countries and territories worldwide. For more than 120
years, clients have looked to Manulife for strong, reliable,
trustworthy and forward-thinking solutions for their most significant
financial decisions. Our international network of employees, agents and
distribution partners offers financial protection and wealth management
products and services to millions of clients. We provide asset
management services to institutional customers worldwide as well as
reinsurance solutions, specializing in property and casualty
retrocession. Funds under management by Manulife Financial and its
subsidiaries were C$492billion (US$473 billion) as at September 30,
2011. The Company operates as Manulife Financial in Canada and Asia and
primarily as John Hancock in the United States.
Manulife Financial Corporation trades as 'MFC' on the TSX, NYSE and PSE,
and under '945' on the SEHK. Manulife Financial can be found on the
Internet at manulife.com.
1 Health Council of Canada, "How Engaged are Canadians in their Primary
Care? Results from the 2010 Commonwealth Fund International Health
Policy Survey," September 2011, http://healthcouncilcanada.ca/docs/rpts/2011/Commonwealth5/Commonwealth5_EN_Final.pdf
SOURCE Manulife Financial
For further information:
AVP, Media Relations
Manulife Financial - Canadian Division