Lorena Del Frari Joins Compass Internet Systems to Head Up Customer Service



    MORAGA, Calif., Sept. 6 /CNW/ -- Compass Internet Systems
(Compass)(http://www.CompassInternetSystems.com), a leading provider of Online
Marketing Services for Realtors throughout North America, announces that
Lorena Del Frari has joined the company to head up a new Customer Service
Department.
    Ms. Del Frari joins Compass after more than two years as an Education
Specialist and Live Training coordinator with Point2 Technologies
(http://www.Point2.com), a leading provider of marketing platforms and
websites to Realtors(R) in 180 countries with 144,000+ members.  While at
Point2, Ms. Del Frari held weekly sessions training Point2 members on using
the powerful software their sites contain, how to edit their platforms and how
to provide content attractive to the consumer and to the search engines.  She
also coordinated all outside coaching sessions for members through Point2
Academy, the company's accredited training facility.  Prior to her tenure with
Point2, Ms. Del Frari was a software trainer and held other positions with the
Royal Canadian Mounted Police (RCMP) and was a technical writer for IBM Corp.
She holds a Bachelor's in Computer Information Systems and numerous diplomas
in related fields.
    "As we continue to grow we are determined to maintain a very high level
of customer service," Sean Hogan, COO of Compass stated. "We are delighted to
have been able to bring Lorena into the company during our continuing 100%
annualized growth rate and we are looking forward to her establishment of a
network of Customer Service representatives (CSRs) whose sole purpose is to
keep each client of the company and its affiliates performing at top levels by
-- among other things -- providing a monthly coaching call to each and every
client to help maximize their on line performance."
    Compass provides Online Marketing Services to Realtors that include
Search Engine Placement, Coaching, Lead Conversion, and continuing counsel
that helps each client maximize their production from the Internet.  Compass
specializes in putting their clients on the first page of the Search Engines
results on searches performed by internet buyers.  "With 82% of all
residential real estate transactions involving the internet and with 66% of
all Internet buyers finding their agent through a search engine, Realtors(R)
are aware of the importance of what we do for them," Hogan added.  "Our
creation of this department to act as an adjunct to existing Customer Service
Coaching hopefully shows our hundreds of clients that we are committed to
continuing to make the Internet work for them."
    Compass is based in Moraga, CA, with offices in Southern CA and
throughout the US.  Ms. Del Frari will set up her department in Saskatoon,
Saskatchewan, where she resides.  "Our customers are everywhere from Hawaii to
Martha's Vineyard, from British Columbia to Mexico, from Maine to Florida and
the Caribbean," Hogan stated.  "In the virtual world of online marketing, it's
service that counts, not location, and as Point2 serves the world from
Saskatoon, we think that's an excellent location from which to do the same."
Compass Affiliates include The Blackwater Consulting Group
(http://www.theBlackwaterCG.com) an online marketing services for realtors
consulting firm and http://www.WebReporterTool.com, a provider of website
analytics and metrics to clients of both firms.




For further information:

For further information: Sean Hogan of Compass Internet Systems, 
+1-925-376-8300, shogan@compassinternetsystems.com Web Site:
http://www.CompassInternetSystems.com                  http://www.Point2.com 
                http://www.theBlackwaterCG.com                 
http://www.WebReporterTool.com

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