LG Electronics Canada announces voluntary recall of the LG 150 mobile phone



    MISSISSAUGA, ON, Jan. 27 /CNW/ - LG Electronics Canada Inc. was notified
by one of the independent bodies responsible for the certification of mobile
phones that the LG 150 mobile phone is no longer certified as meeting the
Radio Standards Specifications 102 (RSS 102), Radio Frequency Exposure
Compliance of Radiocommunication Apparatus. In response, LG has issued a
voluntary recall of this mobile phone as described below. The LG 150 is the
only mobile phone manufactured by LG that is affected by this announcement.
    "LG has mobilized quickly in response to these findings on behalf of our
customers," says Mr. William Cho, president and CEO of LG Electronics Canada.
"LG's preliminary testing indicates that only LG 150 phones from specific
production runs may be affected by this issue. LG is therefore recommending
that all LG 150 phones manufactured within such production runs be returned in
accordance with the guidelines set out below. LG is continuing to test the LG
150 phones. However, because customer satisfaction and safety continue to be
our primary commitment, we are taking a proactive approach and working in
cooperation with our carriers to recall all LG 150 phones in Canada." For full
terms and conditions of return procedures, please visit www.lg.ca/lg150 or
call 1-866-940-6508.
    Health Canada is of the opinion, based on the review of test results and
its assessment of current science, that the past and current use of the LG 150
should not pose immediate or long-term health concerns.
    Customers may contact their carrier in order to exchange their LG 150
mobile phone for a comparable LG model, free of charge. This exchange program
is effective immediately and will run until March 31, 2009.
    As always, LG's goal is to provide quick, quality service and products
that allow customers to enjoy ongoing mobile phone service with satisfaction
and safety as a key priority.

    
    For information on how to exchange your phone please see below:

    Bell Mobility/Aliant Mobility
    -----------------------------
    -   In person at a Bell Store
    -   By phone at 1-866-282-6077
    -   Online at bell.ca/lg150recall

    KMTS
    ----
    -   In person at a KMTS Mobility dealer
    -   By phone at 1-800-362-3347
    -   Online at http://www.kmts.ca

    MTS Allstream
    -------------
    -   In person at an MTS Connect store or authorized wireless dealer was
        purchased.
    -   By phone at 1-888-399-9654
    -   Online at www.mts.ca/lg150recall

    NorthernTel
    -----------
    -   In person at the NorthernTel Mobility retail store or participating
        dealer where the phone was purchased
    -   By phone at 1 800 360 8555
    -   Online at www.northerntel.ca

    SaskTel
    -------
    -   In person at SaskTel store or authorized dealer
    -   By phone at 1-800-SASKTEL
    -   Online at www.sasktel.com

    Sogetel
    -------
    -   In person at the Sogetel Mobilité retail store or participating
        dealer where the phone was purchased
    -   By phone at 1-866-764-3835
    -   Online at www.sogetel.com

    Télébec
    -------
    -   In person at the Télébec Mobilité retail store or participating
        dealer where the phone was purchased
    -   By phone at 1-888-Télébec
    -   Online at www.telebec.com

    TBayTel
    -------
    -   In person at the TBayTel Thunder Centre Retail Store or any
        participating TBayTel Mobility Dealer
    -   By phone in Thunder Bay at 807-623-4400 or 1-800-264-9501
    -   Online at www.tbaytel.net/lg150

    Virgin Mobile Canada
    --------------------
    -   In person at Virgin Mobile-branded retail stores
    -   By phone at 1-866-857-7450
    -   Online at www.virginmobile.ca/lg150
    

    About LG Electronics, Inc.

    LG Electronics, Inc. (KSE: 066570.KS) is a global leader and technology
innovator in consumer electronics, home appliances and mobile communications,
employing more than 82,000 people working in 114 operations including 82
subsidiaries around the world. With 2007 global sales of USD $44 billion, LG
is comprised of four business units - Mobile Communications, Digital
Appliance, Digital Display and Digital Media. LG is the world's leading
producer of mobile handsets, flat panel TVs, air conditioners, front-loading
washing machines, optical storage products, DVD players and home theater
systems. LG Electronics Canada has offices in Toronto and Vancouver. LG
Electronics Canada is focused on delivering award-winning products known for
blending style and technology. These innovative products include cell phones,
flat screen TVs, laptop computers and digital appliances. For more information
please visit www.lg.ca.





For further information:

For further information: Paul Pike, LG Electronics Canada, (905)
568-6837, ppike@lge.com; Cameron Gordon, High Road Communications, (416)
644-2252, cgordon@highroad.com; Jessica Savage, High Road Communications,
(416) 644-2276, jsavage@highroad.com

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