MISSISSAUGA, ON, Jan. 31 /CNW/ - Hewlett-Packard (Canada) Co. and TD Bank
Financial Group today announced the completion of the first phase of a
CDN$420 million, seven-year outsourcing agreement to deliver next-generation
automated banking machine (ABM) capabilities for TD Bank's national Green
Under the first phase of the project, more than 2,500 ABMs have been
replaced with highly reliable and highly available standards-based
technologies, enhancing the access, security and overall user experience for
retail customers across Canada.
TD Bank has become the first financial institution globally to operate
the Interactive Financial eXchange (IFX) specification, an emerging standard
for open and interoperable online financial services and data interchange,
across its entire ABM network.
"Our customer experience is paramount in everything we do at TD Canada
Trust. HP and their consortium partners, Diebold, ACI, Phoenix and INTRIA,
demonstrated their commitment to this operating principle as they transformed
our ABM network," said Alexander Morley, vice president, ABM Services, TD
Canada Trust. "With their assistance, TD Canada Trust now has one of the most
advanced, most secure and most accessible ABM networks anywhere."
"This marks a significant milestone in the transformation of automated
banking service delivery that is truly focused on providing a differentiated
experience for TD's clients across the country," said Wally Hogan, vice
president and managing director, Outsourcing Services, HP Canada.
HP has implemented innovative, multilayer security solutions for TD Bank,
- 3-tier key hierarchy of symmetric keys
- Active Directory
- Integrated public key infrastructure (PKI) for delivering symmetric
keys for financial transactions
- Dynamic key regeneration, including RSA
- Software firewalls with integrated alerting to HP Change and
Configuration Management Software
- Antivirus with integrated alerting to HP Change and Configuration
- Secure software signing and encrypted delivery based on TD Bank's PKI
and HP Change and Configuration Management Software
- IFX ABM message monitoring for management
- Alerting and reporting on real-time financial transactions and ABM
- HP and TD Bank ABM transformation agreement announced in July 2004.
- Project architecture and parameters outlined with consortium delivery
partners, led by HP, including:
- Diebold, Incorporated, which is providing ABM hardware along with
first and second line maintenance services. Diebold is also
providing asset management and software engineering support
- ACI Worldwide, which is providing the core switching solution,
application development and maintenance services.
- Phoenix Interactive, which is providing ABM application middleware
and application development services.
- INTRIA, which is providing business process outsourcing, including
cash management and forecasting services.
- Group 4 Securicor, which provides cash services to TD Bank,
including cash transportation, ABM consumables management and
- New, single configuration terminal design completed and operating
system migrated from IBM OS/2 to Microsoft Windows XP.
- Application development and integration performed with TD Bank legacy
IT systems, including production simulation and testing, which was
critical to meet later dates for certification and pilot readiness.
- Device drivers ported from proprietary IBM OS/390 to HP NonStop
infrastructure, providing mainframe-class performance and an industry
- Physical hardware rolled out, including the replacement of more than
2,500 ABMs across Canada within a 10-month period.
- The first of TD Bank's new ABMs went live in June, 2006, using an on-
premise HP NonStop platform, featuring the IFX standard messaging
- An environment that is ready for today's security threats and
positioned for tomorrow's challenges.
- Cost of ownership is reduced through automation, including secure
remote software installation, remote security updates for software
firewalls and antivirus, and instant security profile changes through
- Remote key transport eliminates the manual delivery and management of
ABM security keys.
- Open standards, such as IFX, that are not proprietary to an ABM
hardware vendor allow for greater flexibility to deploy new
- Collaborative approach provides economies of scale, helping TD Bank
to minimize the cost of maintaining, updating and ensuring 24x7
availability of its ABM network.
- Cost-effectiveness of end-to-end ABM delivery channel allows TD Bank
to offer its customers continued price-performance advantages over
- "Always-on" network provides the highest degree of system
reliability, availability and speed.
- Built-in scalability enables new services such as smart cards to be
made available as they come on-stream.
- Incorporation of personalized content via intuitive user interface
enhances overall customer experience.
- Solution encompasses new ABM banking standards for compliance and
supports TD Bank's adherence to regulated security and accessibility
- Overall flexibility assists TD Bank in capitalizing on new market
HP focuses on simplifying technology experiences for all of its customers
- from individual consumers to the largest businesses. With a portfolio that
spans printing, personal computing and IT infrastructure, HP is among the
world's largest IT companies, with revenue totaling $91.7 billion for the four
fiscal quarters ended Oct. 31, 2006. More information about HP (NYSE, Nasdaq:
HPQ) is available at http://www.hp.com.
(C) 2007 Hewlett-Packard Development Company, L.P. The information
contained herein is subject to change without notice. The only warranties
for HP products and services are set forth in the express warranty
statements accompanying such products and services. Nothing herein should
be construed as constituting an additional warranty. HP shall not be
liable for technical or editorial errors or omissions contained herein.
For further information:
For further information: Editorial contact: Ed Borkowski, HP, (905)
206-3055, Ed.email@example.com, Hewlett-Packard (Canada) Co., 5150 Spectrum
Way, Mississauga, ON, L4W 5G1, www.hp.ca