TORONTO, Aug. 29 /CNW/ - The Haverhill Institute of Staging announced
today that it will issue refund cheques to students that have had their grades
held up due to the company's delay in marking assignments.
Kimberly Uksik, Haverhill's National Director of Staging Operations made
the announcement today in Toronto where she also confirmed the company's
commitment to hiring more trainers and instructors.
Yesterday, Haverhill announced that Janeen Allen was hired to assist with
processing student's assignments as the demand for its coveted stager training
course across North America has out-stripped its ability to complete grading
in a reasonable time period, which is usually less than 2 weeks.
"A trainer was hired now to help with the backlog, and another trainer
will be added in early October to help keep us up-to-date" commented Uksik.
Refunds will be distributed over the next 10 days to students that have
waited more than 45 days to receive their marked assignments. The refund will
be for the full tuition including GST and will include an apology letter.
Uksik also promised to implement a policy that will see students receive
an automatic refund if their assignments are not marked within 2 weeks. The
new policy, which is designed to keep the company accountable to its students,
will take effect November 1st, 2008.
The Haverhill Institute of Staging is Canada's largest Stager training
Company with facilities in more than 14 locations nation-wide.
For further information:
For further information: Michelle Edwards: (416) 858-1599