Halogen Customers Shape Industry-Leading Employee Performance and Talent Management Solution



    Continuous Enhancement Model and Customer Advisory Board Programs
    Exemplify Why Halogen Is the Customer Service Leader in Talent Management
    Market

    OTTAWA, March 11 /CNW Telbec/ - Halogen Software Inc., a leading provider
of web-based employee performance and talent management software, announced
today that its customers continue to provide valuable insight into real-life
HR issues and challenges and play a critical role in the shaping of the
Halogen Employee Performance and Talent Management Suite. Programs including
the continuous enhancement model and customer advisory boards (CABs) have
established Halogen as the leader in customer satisfaction. In a recent Bersin
& Associates study, Halogen was not only ranked as a market leader they were
also awarded the highest possible rating for customer satisfaction - making it
the one of just a few talent management vendors to receive this recognition.

    Continuous Enhancement Model

    Every month Halogen communicates with its customers across all industries
and listens to their ideas and suggestions on how to make Halogen's entire
talent management suite even better. In February alone, enhancements based on
customer feedback were implemented in key features including status reports,
performance journals and goals and development plans. Customers have reacted
enthusiastically to these changes and to Halogen's commitment to meeting their
evolving needs. The Nautilus Insurance Group was one of several customers who
contributed to the enhancements in the area of goals and development plans.
    "Our employees know what they need to do to enable themselves to perform
better. This feature makes it possible for them to have the same ability as
the manager does to make changes to their goals and development plans," said
Claire Herstein, HR Manager with Nautilus Insurance Group. "Halogen has taken
our input along with industry best practices and has applied them to their
powerful solution. Our experiences with Halogen customer support have been
great, right from the beginning and this is just one more example of that."

    Customer Advisory Boards

    Halogen invites established customers to help shape the software's
on-going development through customer advisory boards. CABs provide product
management with valuable feedback and engage in discussion on issues and
trends. Each group consists of approximately 12 customers who attend on-line
meetings about twice a month.
    "I know from past experience that Halogen listens and acts quickly on
input from their customers," said Sharron Sisti, HR Manager with Geffen
Mesher. "I am part of Halogen's professional services customer advisory board
and I love the idea that my changing needs and the needs of my organization
will be part of future enhancements to an already powerful employee
performance and talent management system."

    Bersin & Associates Report

    In a recent Bersin & Associates study, published in January 2008 Talent
Management Suites: Market Realities, Implementation Experiences, and Vendor
Profiles, Halogen was not only ranked as a market leader but also received the
highest possible ranking - four-stars - in customer satisfaction based on its
outstanding references, support record and overall customer experience. For
more information on this report go to http://bersin.com/.

    About Halogen Software

    A recognized industry leader with over 1000 customers worldwide, Halogen
Software makes powerful, simple-to-use and affordable employee performance and
talent management applications. The company offers a complete suite of
web-based products that automate, simplify and integrate employee performance
management, 360/multi-rater feedback, compensation management, succession
planning and learning management. Halogen's offering makes HR best-practices
accessible to companies of all sizes and its healthcare, financial services
and professional services specific suites meet the unique needs of these
industries. Halogen is consistently recognized by the industry and its
customers for its exceptional implementation and support services, and has won
multiple awards for its corporate leadership and product innovation, including
HR Technology Product of the Year. For more information, visit
www.halogensoftware.com.




For further information:

For further information: Media contacts: Maggie Patterson, PR
Consultant, Halogen Software, (613) 989-1866, mpatterson@ripnet.com


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