NEW YORK AND OSLO, Norway, Sept. 29, 2011 /CNW/ - Independent research
firm, Forrester Research Inc., has recognized Globalpark, a QuestBack
company [http://www.questback.com], as a leader in the enterprise feedback management market.
(Logo: http://www.newscom.com/cgi-bin/prnh/20110929/484492 )
In the report released September 27, 2011, "The Forrester Wave(TM): EFM
Vendors, Market Insights Platform Providers, Q3 2011", the firm
evaluated the strengths and weaknesses of five (5) market-insights
platform providers across seventy-six (76) criteria that span current
offering, strategy, and market presence. The results put Globalpark, a
QuestBack company, as a Leader that "truly shines with its strategy and
vision for the future of EFM and its forward-thinking approach to
developing unique EFM solutions."
With a robust market-insights platform, "Globalpark especially excels in
the multitude of ways the platform can collect feedback, both
structured and unstructured, and with its data integration
capabilities, which include a number of packaged applications for CRM
and social media data."
This recognition comes on the tails of Globalpark being acquired by
QuestBack, and its earlier release of Social Insight Connect, the first
solution to enable a private and measurable feedback community within
the Facebook environment.
QuestBack CEO Ivar Kroghrud is proud of the ranking: "We believe that
inclusion as a Leader in Forrester's EFM Wave report validates our
vision for the future of EFM, and will help us bring proven business
value to new markets."
For a complimentary copy of the full report, please visit: http://www.questback.com/recognized-as-a-leader-in-enterprise-feedback-management-by-forrester
About QuestBack: QuestBack Group is Europe's leading Enterprise Feedback
Management and one of the world's Top 5 vendors. QuestBack provides
online survey solutions, panel solutions and social CRM solutions -
web-based services for relationship development through the collection,
analysis, and follow-up of business critical information. QuestBack's
clients achieve better financial performance through increasing the
satisfaction and loyalty among their customers and employees. QuestBack
was founded in 2000 and has achieved double-digit growth ever since.
The Company is headquartered in Oslo, Norway with subsidiaries in 7
countries and offices in a total of 17 countries, and serves over 5,000
customers across all sectors and industries, including Volvo, Ernst &
Young, Coca-Cola, Microsoft and Bosch.
For further information:
Daniel Vadet Hansen (CMO) - Tel: + 47-98-22-17-47 - email@example.com