Genpact Acquires ICE Enterprise Solutions, a Major European SAP Services Partner



    Significantly Expands Genpact's ERP Offerings to Global Clients

    NEW YORK & ROTTERDAM, NETHERLANDS, March 5 /CNW/ - Genpact, a global
provider of business and technology services, today announced it has acquired
ICE Enterprise Solutions, a European SAP service provider established in 1996.
Terms of the deal were not disclosed.

    ICE is an SAP Services Partner, Utilities Partner, and BW/SEM Partner in
the Netherlands and an SAP Partner and StreamServe Partner in Spain. ICE
specializes in serving large European multinationals in the manufacturing,
utilities, oil & gas, insurance, and financial services industries. Genpact
operates a wide range of business processes from its global delivery platform
for clients around the world including GE, Nissan, Wachovia, Kimberly-Clark,
Genworth, Air Canada, Penske, Linde Group and more than two-dozen other global
enterprises in North America, Europe, Asia and Australia.

    Genpact President & CEO Pramod Bhasin said the acquisition "perfectly
matches" the needs of today's global clients who are looking for business
process service providers with broad and deep technology capabilities. "This
acquisition further strengthens our ability to provide seamless, end-to-end
solutions for our customers," he said.

    ICE Founder & CEO Cok Volgering said, "We are impressed by Genpact's
commitment to quality and this industry, as well as its open and embracing
culture. We are excited to be part of a growing enterprise that has so much
promise for SAP clients worldwide."

    "This acquisition is in line with our strategy of providing solutions for
our customers that combine platforms, business intelligence and process
excellence," said Tajinder Vohra, Genpact Senior Vice President - Software, IT
and Supply Chain Services. Genpact has ERP, application and IT professionals
based in India, China, the UK, and the US, and is also one of the world's
largest providers of Oracle E-business suite solutions, he noted.

    "To be competitive, global enterprises need providers who can partner
with them on the whole spectrum of business and technology services," said
Bhasin. "The business impact comes by applying Lean Six Sigma process rigor
across the board."

    "It is the power of process excellence that ensures success in technology
implementations," added Genpact Executive Vice President Tiger Tyagarajan.
"That's why we are so excited to join forces with such a well-established SAP
partner as ICE."

    Genpact was created by GE and became a separate company in early 2005. In
the past two years, Genpact has grown its workforce to more than 27,000
professionals. Services are delivered from 24 operations centers in seven
countries, plus Holland and Spain with the acquisition of ICE. Genpact has
more than 2,000 Six Sigma-trained Green Belts and 500 Black Belts and Master
Black Belts.

    About Genpact:

    Genpact operates a wide range of business processes to help global
enterprises improve their revenue, margins, speed, and customer relationships.
Principally owned by GE, General Atlantic, and Oak Hill Capital Partners,
Genpact has 27,000 highly skilled associates who provide services in areas
such as finance & accounting, sales & marketing analytics, customer service,
financial services collections & operations, supply chain & procurement
services, aftermarket services, and enterprise application and IT
infrastructure services. Customers are served in many industries including
banking/finance, insurance, manufacturing, transportation, automotive, and
business services. With a direct sales network spanning Europe, North America
and Asia, Genpact has operations centers across India as well as in China,
Hungary, Romania, the Philippines, Mexico and the United States. For more
info: www.genpact.com

    About ICE:

    ICE Consulting Services was founded as an SAP Services Partner by Cok
Volgering in 1996. From the beginning ICE held the belief that people, quality
and superior project management would be at the company's core. With offices
in the Netherlands and Spain, as well as partnerships it holds under the
umbrella of ICE Enterprise Solutions, ICE provides a variety of SAP services,
like SAP-ISU, SAP IS-Insurance, Business Intelligence (BI-SEM) and CRM
support, to clients in Holland, Spain, Portugal, the UK, Germany, Belgium and
France. Its Data Management Competence Center focuses on defining, measuring
and managing data quality in organizations. For more info: www.ice.nl




For further information:

For further information: Genpact David Jensen, (1) 203-252-8562
david.jensen@genpact.com or IT Services Siddarth Hegde, (91) 98-9998-9433
siddarth.hegde@genpact.com or ICE Rein van der Horst rein.van.der.horst@ice.nl
or For Genpact Christy White, 703-859-0816 cwhite@stantoncomm.com

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