Fredericton Allstate Insurance Agency is open for business



    Strengthen relationships with consumers, one customer at a time

    FREDERICTON, June 18 /CNW/ - Last year, Allstate Insurance Company of
Canada announced it was redesigning the look and feel of its existing
Neighbourhood Agent Offices and introduced the new Allstate Insurance Agency.
Today, Mike Donoghue, President & CEO and Tim Currie, Assistant Vice President
of Allstate were on hand to celebrate the grand opening of the new Allstate
Insurance Agency in Fredericton. "We wouldn't be the company we are today if
customers in New Brunswick didn't choose to be insured with us," said
Donoghue. "Allstate has always tried to do more for its customers, and the
opening of the new Allstate Insurance Agency in Fredericton, is just another
step as part of our commitment to respond to the changing needs and demands of
our customers." The new Allstate Insurance Agency creates a consistent
delivery model by providing consumers with access to a team of experienced and
knowledgeable Allstate agents who will each be accountable for managing
specific aspects of a customer's needs. In each Agency there will be;
    
    -  An Allstate Agent who will create and develop the relationship at new
       business;
    -  An Allstate Agent who will expand the relationship by identifying
       additional features to meet changing and evolving insurance needs; and
    -  An Allstate Agent who will strengthen the relationship at renewal and
       provide customer service and support.
    

    "We are excited with the opening of our new Allstate Prospect Center
agency. Our customers now have an even better opportunity to experience the
difference being in "GOOD HANDS" can make," said Brian DesRoches, Agency
Manager in Fredericton. "With our state of the art facility, extended hours,
professional staff and one on one customer relationships we will exceed the
competition. Our customers have already said they love the look and feel of
the new location and its easy access. I'm happy to tell customers our change
is an effort to provide them with unequalled support in all their insurance
needs."
    There are now 26 new Allstate Insurance Agencies open for business in
Ontario and Quebec, including two in Moncton and one in Saint John. Additional
Allstate Insurance Agencies will open in Nova Scotia, Ontario, Quebec and
Alberta throughout 2008.
    "Consumers in New Brunswick and across Canada are going to notice a
difference with how we do business in the new Allstate Insurance Agency,
because they told us what they are looking for and what they want from an
insurance company and we listened," Currie added.

    Allstate Insurance Company of Canada produces and distributes home and
auto insurance products right across Canada. The "Good Hands Network" enables
consumers to contact Allstate through one of our 425 exclusive community-based
agents, directly on-line at www.allstate.ca, and through the Customer Contact
Centre at 1-800-ALLSTATE.





For further information:

For further information: Derek Tupling, Corporate Relations, (905)
475-4589


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