FINEOS to Provide Canada's Largest Bank with Insurance Claims Management Solution for Disability Insurance



    - RBC speeds up claims processing times for clients -

    DUBLIN, IRELAND, December 12 /CNW/ - FINEOS Corporation, a global
provider of innovative enterprise software solutions for insurance,
bancassurance, and social insurance, today announced that Royal Bank of Canada
(RBC) has put FINEOS Claims(R) in place for its disability insurance business.
Implemented in conjunction with IBM, a multi-year contract provides RBC with a
claims system that is directly designed to provide enhancements in
straight-through processing and to improve operational efficiencies especially
in the area of claims cycle times.

    Al Tinney, Senior Vice-President and Head of Insurance Technology, RBC,
said, "These enhancements will directly benefit our clients by shortening the
time it takes to process their claims."

    Michael Kelly, CEO, FINEOS Corporation, added, "We are very pleased to
have the opportunity to add RBC to our growing client base. The success of
FINEOS Claims, especially in the disability insurance space, is important to
our continued expansion. We are confident that FINEOS Claims will deliver
clear competitive benefits to RBC."

    About FINEOS Corporation

    FINEOS is a global provider of innovative enterprise software solutions
for insurance, bancassurance, and social insurance. FINEOS solutions address
core business processing requirements including CRM sales & service, new
business & underwriting, claims & payments, and policy administration. FINEOS
solutions are built on a customer and case centric, rules-driven,
component-based enterprise platform that serves as a flexible infrastructure
for new product introduction, legacy enrichment, and business transformation
initiatives. FINEOS is delivering documented benefits for some of the world's
leading insurance carriers, government institutions, bancassurers, retail
banks and building societies. The company is headquartered in Dublin, Ireland
and has offices in North America, Europe and Australasia. For more
information, please visit www.FINEOS.com.




For further information:

For further information: FINEOS Corporation Kevin Lash, 617-649-0020
Chief Marketing Officer

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FINEOS CORPORATION

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