Survey shows nearly half would replace systems if they could help manage
business-change more effectively
Institutions struggling to meet the high cost of software change
VICTORIA, BC and DALLAS, TX, Sept. 27, 2011 /CNW/ - UNIT4 Business
Software [http://www.unit4software.com ]'s parent company UNIT4 [http://www.unit4.com ], the world's leading provider of business software for Businesses
Living IN Change (BLINC(TM)), today announced the results of a survey
undertaken by Technology Evaluation Centers (TEC) [http://www.technologyevaluation.com ], which found that many higher education institutions are not meeting
business-change management requirements as a result of rigid enterprise
software that is costing them between $100K and $1 million to make
changes after the software is installed.
According to the survey, nearly half of respondents would consider
replacing their current software solutions if it would help them manage
change more effectively without having to rely on costly external
support. The high cost of change management initiatives appears to be
the reason for this. Almost 36 percent of respondents report spending
over $100K - with seven percent spending upwards of $1 million - to
meet post-deployment change management requirements.
Change management initiatives in higher education are being driven by a
number of internal and external pressures. Respondents identified
increased regulatory compliance requirements and internal
reorganization and restructuring efforts designed to cut costs and
increase efficiency as the top change management drivers. They also
indicated that software was a critical part of meeting change
"Higher education institutions are suffering from a significant change
management burden, and can be vulnerable to a fast-changing business
environment," said Gabriel Gheorghiu, TEC Research Analyst. "They are
suffering from the high cost of change associated with making changes
in their enterprise software post-implementation, and the cost cited in
our report likely only reflects direct costs. The top drivers for
change affect all levels of the organization, and only by investing in
software that easily accommodates changes will they be able to adapt
and meet these challenges effectively."
The same survey identifies a series of software modifications that might
be required to meet the key change management requirements and details
how UNIT4's Agresso Business World ERP software addresses those
requirements. The findings are verified by interviews with three
customers, and show that almost all modifications can be accomplished
at the simplest Graphical User Interface (GUI) level.
"The change management drivers identified in the report are common
across all business sectors, and sadly we continue to see organizations
in all these sectors including higher education suffer badly when
required to change quickly," said Ton Dobbe, VP Product Management at
UNIT4. "Too many have invested in Enterprise Resource Planning
technology as the backbone of their operations, which cannot support
change without significant database-level modifications that take time
and require costly external consultants. That's not something to blame
buyers for - it's a fundamental flaw in the IT industry and in fact, it
keeps a whole industry afloat due to the intense service requirements
after implementation. Agresso Business World is built on the unique
VITA architecture specifically to support post-implementation change
independently - at the right time at the right cost."
TEC collected responses from 216 higher education professionals from a
spectrum of roles and institutions, the majority (75%) from
universities or colleges with more than 10,000 students. The TEC market
report, "Managing Change in the Higher Education Sector", is available
for download [http://www.unit4software.com/lp/tec-he ].
About Technology Evaluation Centers (TEC)
Technology Evaluation Centers (TEC), the leading advocate for the
enterprise software purchaser, helps private- and public-sector
organizations choose the best enterprise software solutions for their
unique business needs-quickly, impartially, and cost-effectively. TEC
delivers an unmatched range of online software evaluation and selection
services that minimize the costs, risks, and duration of software
selection projects, and bridges the gap between enterprise decision
makers and the vendor/value-added reseller (VAR) community.
TEC's proven approach combines extensive online IT research; a proven
software selection methodology; state-of-the-art Web-based software
selection technology; and the experience of its analysts and software
UNIT4 is a global business software and services company aimed at
helping dynamic public sector, and commercial services organizations to
embrace change simply, quickly and cost effectively in a market sector
it calls 'Businesses Living IN Change' (BLINC)(TM). The Group
incorporates a number of the world's leading change embracing software
brands including Agresso Business World, our flagship ERP suite for
mid-sized services intensive organizations and Coda, our best-of-class
financial management software.
With operations in 17 European countries, as well as 7 countries across
North America, Asia Pacific and Africa and sales activities in several
other countries, its revenue was EUR421.7 million in 2010. UNIT4 is
headquartered in Sliedrecht, the Netherlands and has over 4,000
employees. It is listed on Euronext Amsterdam and is included in the
Amsterdam Midcap Index (AMX).
For more information on UNIT4 or any of its operating companies, please
visit the website at http://www.unit4.com or follow us on Twitter @UNIT4_Group [http://www.twitter.com/UNIT4_Group ].
The names of actual companies or products mentioned herein may be the
trademarks of their respective owners. Agresso, Agresso Business World,
BLINC and VITA are registered trademarks of UNIT4 Business Software.
SOURCE UNIT4 Business Software
For further information:
Marketing & Communications Manager, UNIT4 Business Software
Twitter: @UNIT4SoftwareNA [http://www.twitter.com/UNIT4SoftwareNA ]