Adoption of System Center Operations Manager and Systems Management
Server Improves Internal Operations, Client Service Delivery
PLANO, Texas, March 28 /CNW/ -- EDS (NYSE: EDS) today announced that it
will use Microsoft System Center solutions (including Operations Manager and
Systems Management Server) to more efficiently manage its Windows servers and
desktops. The global technology services company also will use its
patent-pending Enterprise Operations Manager (EOM), built on Operations
Manager 2005 to deliver critical services to its global enterprise clients.
EDS' EOM represents a unique collaboration between Microsoft and EDS to
use Operations Manager to manage multiple enterprises in a centralized
fashion. EDS found that Operations Manager also provides the detailed
monitoring capabilities the global IT leader needs to ensure that servers
supporting mission-critical applications are healthy and optimized. EDS' EOM
will manage alerts and extend corrective actions to more than 100,000
Windows-based servers globally.
With more than 3 million Windows-based systems under management
worldwide, EDS looks to Microsoft Systems Management Server to facilitate
centralized software deployment and user support. In implementing Systems
Management Server, EDS achieved significant productivity gains, reducing the
deployment time of security patches by 92 percent, with 90 percent coverage in
five days, versus previous methods that resulted in 60 percent coverage in 50
days. Additionally, EDS found that the adoption of Systems Management Server
provides productivity improvements of 180,000 hours per year on automated
software deployment services, which will result in 23 percent savings over
five years and a 50 percent reduction in resources to manage Windows-based
"EDS looked to Microsoft System Center solutions as the standard to
manage Windows environments," said Matt Trevorrow, EDS' vice president of
Workplace Services. "In addition to the demonstrated gains in productivity,
EDS believes that System Center has the proven scalability and
mission-critical reliability to effectively manage and monitor our clients'
As a member of the EDS Agility Alliance, Microsoft provides the standard
platform for EDS' desktop and server operating systems, and integrated
development environments. EDS clients turn to the alliance for development,
management and modernization of their mission-critical applications and
infrastructure, including the next generation of .NET, workplace and mobility
solutions. The use of Operations Manager aligns with EDS' global standardized
work practices and contributes to the company's "zero outages" mindset, while
reducing cost and improving quality and the client experience - from the
desktop to the data center.
"Microsoft is pleased to have a global IT leader like EDS commit to the
Microsoft System Center family of solutions," said Kirill Tatarinov, corporate
vice president of Windows Enterprise Management Division. "We applaud EDS'
continued innovation around the use of Operations Manager and Systems
Management Server as they demonstrate best practices in the delivery of
critical services to their customers."
EDS' 14 physical and two virtual hubs are strategically located around
the world and provide the framework for the regional delivery of services to
deliver high-quality, low-cost services based on standard operating
environments. The three hubs that EDS has already deployed EOM are located in
Plano, Texas; Doxford, United Kingdom; and Russelheim, Germany; with a further
deployment planned for Burwood, Australia.
The EDS Agility Alliance is a coalition of market-leading infrastructure,
application and business process outsourcing providers collaborating to
innovate, develop and deliver the EDS Agile Enterprise Platform -- EDS'
next-generation global delivery system. EDS Agility Alliance partners include
Cisco, Dell, EMC, Microsoft, Oracle, SAP, Sun Microsystems, Towers Perrin and
EDS (NYSE: EDS) is a leading global technology services company delivering
business solutions to its clients. EDS founded the information technology
outsourcing industry more than 40 years ago. Today, EDS delivers a broad
portfolio of information technology and business process outsourcing services
to clients in the manufacturing, financial services, healthcare,
communications, energy, transportation, and consumer and retail industries and
to governments around the world. Learn more at http://www.eds.com.
Annabelle Baxter - EDS Media Relations
972 605 0978
For further information:
For further information: Annabelle Baxter of EDS Media Relations, (972)
605-0978, firstname.lastname@example.org Web Site: http://www.eds.com/