$US1 billion contract to manage Shell's end-user computing
THE HAGUE, Netherlands and LONDON, March 31 /CNW/ -- EDS today announced
it has signed a five-year, US$1 billion IT Master Services Agreement (MSA)
with Royal Dutch Shell (Shell). Today's agreement with EDS is one of three IT
outsourcing agreements between Shell and three key suppliers, and is expected
to deliver Shell a substantial business improvement over the five year initial
term of the contract.
Under the terms of the agreement, EDS will manage Shell's end-user
computing services including desktop, service desk, on-site services, back-up
and disaster recovery, mobile information protection and managed messaging
services, for 150,000 users in over 100 countries across its global
operations. To reduce management complexity for Shell, EDS will also act as
operational integrator, collaborating closely with Shell's other key IT
suppliers. Approximately 1,500 IT professionals, including Shell full-time
employees and contractors currently working for Shell, will join EDS, in 65
countries globally. Services in some joint ventures remain outside the scope
of this agreement.
"EDS has a significant global presence and proven experience in large
scale IT outsourcing. We have asked them to apply their broad experience and
act as operational integrator toward our other key partners," said Alan
Matula, executive vice president and chief information officer, Shell. "Shell
demands consistent and agile IT support to operate in a competitive global
industry. We expect our sourcing approach with EDS and our other key suppliers
to deliver significant value to our businesses."
"The new agreement is designed to significantly enhance Shell's
operational flexibility by establishing global technology and operational
standards for its businesses, thereby enabling Shell to focus on information
technology that supports its strategic objectives of 'more upstream,
profitable downstream'," said Bill Thomas, executive vice president for EDS
Europe, Middle East and Africa (EMEA). "We are pleased to have been selected
by Shell and will apply our 25 years expertise in the oil and gas industry to
help meet their strategic commitments."
Aspects of the agreement are supportive of Shell's goal to lead its
industry in technology and business functionality. EDS will support Shell's
business by enabling high-speed desktop deployments using Microsoft Windows
Vista (TM) operating system to existing, remote and new locations. EDS will
work closely with its EDS Agility Alliance partners Microsoft, SAP, Xerox, Sun
and EMC to deliver products and services to Shell.
Today's signing of the MSA with Shell will extend globally with
supporting agreements being signed concurrently in Shell's four IT delivery
hubs -- the Netherlands, the United Kingdom, Malaysia and the United States.
EDS (NYSE: EDS) is a leading global technology services company
delivering business solutions to its clients. EDS founded the information
technology outsourcing industry more than 45 years ago. Today, EDS delivers a
broad portfolio of information technology and business process outsourcing
services to clients in the manufacturing, financial services, healthcare,
communications, energy, transportation, and consumer and retail industries and
to governments around the world. Learn more at eds.com.
The statements in this news release that are not historical statements,
including statements regarding the amount of new contract values, are
forward-looking statements within the meaning of the federal securities laws.
These statements are subject to numerous risks and uncertainties, many of
which are beyond EDS' control, which could cause actual results to differ
materially from such statements. For information concerning these risks and
uncertainties, see EDS' most recent Form 10-K. EDS disclaims any intention or
obligation to update or revise any forward-looking statements, whether as a
result of new information, future events or otherwise.
Travis Jacobsen -- EDS US
Sarah Roderick -- EDS (UK)
+44(0)2 7569 5134
For further information:
For further information: Travis Jacobsen, EDS US, +1-972-797-8751,
firstname.lastname@example.org or Sarah Roderick, EDS UK, +44(0)2 7569 5134,
email@example.com Web Site: http://www.eds.com