RBC provides tips to protect consumers from online threats
TORONTO, Dec. 10 /CNW/ - Shopping online for the holidays this year? With
the increase in online activities over the holiday season, it's a safe bet
that one can expect to see more online scams. To educate consumers on how to
protect themselves, RBC has created some tips to help raise awareness about
"At busy times of the year, and especially during the holiday season,
fraudsters ramp up their efforts to try to trick consumers into disclosing
their personal or financial information," said Jim O'Donnell, chief
information security officer, RBC. "It's important for Canadians to be
vigilant when shopping or conducting transactions online."
These tips can help consumers avoid the grinch from ruining their holiday
- Never provide your confidential or financial information over the
Internet in response to unsolicited e-mails.
- Play it safe! If you don't know the source of an e-mail or if it
looks suspicious, do not open it.
- Be cautious! Even if you recognize a sender's e-mail address, do not
rely on that alone because addresses may be faked. Pay attention to
the contents of the e-mail and be careful of any embedded links.
- Never click on a link in an e-mail that you suspect may be fake.
- Be sure! If you are unsure whether you are on a legitimate website,
reopen your internet browser and type the company URL in the address
- Before you enter confidential or financial information online, check
for the lock icon on your browser. Ensure the URL in the browser
address bar starts with "https."
- Be alert! Just because an e-mail or website appears to be from a
legitimate company doesn't mean it is. Phishing schemes are designed
to look real to trick users into divulging personal information for
the purpose of financial fraud or identity theft.
- Always follow safe computing practices.
- Follow RBC's Phishing Tutorial for advice on how to recognize, report
and protect against phishing at
For further information:
For further information: Jackie Braden, Media Relations, (416) 974-2124,