Tourism Outlook report shows Canadians have wanderlust; Visa Canada
offers travel tips & protection
TORONTO, June 30 /CNW/ - Despite a challenging economic environment,
Canadians have retained strong interest in international travel, according to
the recently published Tourist Outlook: Canada report from Visa Inc.
The report indicated that more than half (52 per cent) of the Canadians
surveyed responded that the social and economic climate of the past 12 months
has not affected their willingness to travel; in fact, 68 per cent of Canadian
respondents are planning multiple international trips over the next 24 months.
The report also revealed that 62 per cent of Canadians prefer to use a credit
card while travelling abroad. Visa cardholders can feel comfortable using
their Visa card when travelling, when making travel arrangements or purchasing
goods in the 130 countries where Visa is accepted.
"Visa cardholders can feel confident when making travel arrangements with
their Visa card as they are protected by our layers of security, which include
the Visa E-Promise and the Visa Zero Liability policy," said Mike Bradley,
Head of Products, Visa Canada.
The Visa E-Promise provides Visa cardholders with additional protection
when they use their Visa card to shop online, by mail, or by phone if they
have tried, and have been unsuccessful, in resolving a dispute directly with
the merchant(1). The Visa E-Promise builds on Visa initiatives such as the
Verified by Visa(TM) program and Zero Cardholder Liability that help make the
online environment more welcoming to consumers. The Visa E-promise applies to
both Visa credit and debit cards.
In the case of travel interruption due to unpredictable situations such
as travel company insolvencies, Visa cardholders are advised to contact their
Visa-issuing financial institution, as they are likely entitled to a full
refund if the services they purchased are not rendered.
"Visa's International Operating Regulations help protect cardholders when
a merchant ceases operations," said Bradley. "There is a process in place to
help ensure that Visa cardholders can apply for reimbursement for travel
packages that are interrupted or cancelled due to merchant insolvencies".
There's a tremendous amount of planning that goes into any holiday but
before leaving Canada, Visa recommends a few simple steps to help give
cardholders added peace of mind while travelling:
Alert your financial institution
Before leaving the country, contact your Visa-issuing financial
institution to let them know that you plan to use your Visa card
internationally. Out of the ordinary shopping patterns, particularly outside
of Canada, may trigger a fraud alert. Should your Visa-issuing financial
institution need to reach you while you're away, it may be advisable to have a
mobile telephone number added to your client profile.
Know your Personal Identification Number (PIN)
Many countries around the world have migrated to chip and PIN technology
at points-of-sale. If you have a Visa chip card, make sure you know your PIN
before you leave for your trip.
Review insurances available on your card
Different cards come with different levels of insurance coverage for
travellers, such as lost baggage insurance or car rental insurance. Review
your cardholder agreement to determine what is covered.
Take advantage of travel perks
Certain Visa cards, such as the Visa Infinite card, offer special
experiences both at home and internationally. Visa Infinite's concierge
service can help you access great restaurants, shows and attractions all over
the world - check your financial institution's Visa Infinite website for more
Record your own information
It's a good idea to keep a secondary record of your key ID documents and
payment card numbers with you when you travel. That way, in the event of a
lost or stolen wallet, you will have the numbers of your cards, passport and
other ID, making reporting the missing documents quicker and easier.
Know who to call
Make sure you have contact numbers for your Visa-issuing financial
institution should you require travel assistance - or call 1-800-VISA-911.
About Visa, Inc.
Visa Inc. operates the world's largest retail electronic payments network
providing processing services and payment product platforms. This includes
consumer credit, debit, prepaid and commercial payments, which are offered
under the Visa, Visa Electron, Interlink and PLUS brands. Visa enjoys
unsurpassed acceptance around the world, and Visa/PLUS is one of the world's
largest global ATM networks, offering cash access in local currency in more
than 170 countries. For more information, visit www.corporate.visa.com.
(TM) Registered Trademark of Visa Inc.
(1) The Visa E-Promise assures Visa cardholders that if they have tried
to (and have been unsuccessful) resolve a dispute with an online,
phone order or mail order merchant, they can contact their Visa card
issuer directly to initiate whatever action may be available to the
issuer to resolve the credit card charge in question This applies
where the cardholder has lawfully cancelled his agreement in
accordance with the merchant's cancellation policy with an online,
phone or mail-order merchant; or the item received is different from
what was ordered and documentation exists to support the claim. Any
refund may be subject to conditions, such as cardholder's return of
For further information:
For further information: Melissa Cassar, Fleishman-Hillard, (416)
645-3647, email@example.com; Carla Morin, Visa Canada, (416)